Ruby Barnwell
Atlanta,GA
Summary
A results-oriented graduate with a Bachelors in Business Administration holding a proven track record of exceeding customer expectations through exemplary service delivery and precise data management. Skilled in the art of meticulously entering journal entries and accruals, ensuring the accuracy of general ledger accounts essential for comprehensive financial reporting in alignment with GAAP standards. Equipped with a deep understanding of resolution management, effective communication strategies, and the intricacies of accounts payable/receivable and logistics, driving organizational success through streamlined operations.
Overview
16
16
years of professional experience
Work History
Car Accounting Analyst
Norfolk Southern Railroad
03.2017 - Current
- Forge and nurture professional relationships with internal and external customers, fostering collaboration with other railroads and transportation groups.
- Supervise careful handling of receivable and payable transactions with other railroads, including managing outstanding balances, processing reclaims, and facilitating counter-to-counters.
- Promptly process incoming checks and accurately apply amounts to the Integrated Logistics System (ILS), ensuring seamless financial operations.
- Take charge of monthly invoicing in SAP, contributing to the smooth flow of financial processes.
- Provide invaluable assistance to management in monthly closing activities, including entries in SAP and Incact, ensuring accuracy and compliance.
- Conduct comprehensive reviews of reports to identify discrepancies in account balances and implement necessary adjustments.
- Rigorously audit incoming payments to verify their accuracy and completeness, maintaining financial integrity.
- Ensure timely completion of monthly uploads for the team, meeting all deadlines and contributing to operational efficiency.
- Proactively identify and void invalid receivable claims, safeguarding financial interests of the organization.
Operations and Service Support Clerk
Norfolk Southern Railroad
07.2012 - 03.2017
- Precise supervision of inbound and outbound NS trains across diverse stations, ensuring operational accuracy and efficiency.
- Maintained strict adherence to FAA regulations concerning Hazardous material cars, ensuring accurate and timely reporting at all times.
- Implemented standard procedures to report changes in train consist and monitored train activity using industry work orders and Real-Time commands.
- Managed the seamless processing of crew paperwork, customer orders for rail service, and crew work orders, utilizing RIT and IWO systems.
- Provided invaluable support to Yard Masters and Train Masters in their daily responsibilities, ensuring meticulous reporting of trains and customer freight movements.
- Conducted thorough research and efficiently completed all hourly and daily reports, contributing to smooth functioning of operations.
Human Resource Coordinator
Staffmark - Home Depot
10.2011 - 05.2012
- Conducted thorough screening of prospective employees and efficiently scheduled face-to-face interviews with Home Depot Stores, ensuring alignment with organizational needs.
- Streamlined the recruitment process by carefully organizing and preparing clients' resumes and interview materials for review by Store Managers.
- Showed seamless communication between candidates and Store Managers by effectively conveying thelogistics of scheduled interviews on a daily basis.
- Played a pivotal role in onboarding new employees by initiating and coordinating training sessions as required and directed by the manager, ensuring a smooth transition into their roles.
Sales Associate
Staffmark - Home Depot
08.2008 - 09.2011
- Proactively drove new sales by delivering swift and excellent customer service, effectively establishing rapport, and closing sales.
- Maintained customer profiles, ensuring accuracy and relevance while actively engaging customers and successfully concluding sales transactions.
- Demonstrated agility in responding to inquiries regarding rates, billing, and services, providing prompt and comprehensive assistance to customers.
- Executed billing adjustments and corrections as necessary, ensuring smooth and error-free processing of customer transactions.
- Skillfully navigated customer requirements and expectations to recommend the most suitable products and services, enhancing overall customer satisfaction.
- Acknowledged for consistently delivering exceptional customer service, earning the prestigious MVP Sales Award in both 2009 and 2010.
Education
BBA - Finance
Kennesaw State University
Kennesaw, GA05.2008
Skills
- Uses full potential of MS Excel, MS Word, and Outlook to drive efficiency and effectiveness in tasks and projects exceptional communication skills, complemented bt conducting thorough research and resolving issues promptly and effectively Recognized for outstanding organizational abilities and a commitment to precision, consistently delivering flawless work even when operating independently
Timeline
Car Accounting Analyst
Norfolk Southern Railroad
03.2017 - Current
Operations and Service Support Clerk
Norfolk Southern Railroad
07.2012 - 03.2017
Human Resource Coordinator
Staffmark - Home Depot
10.2011 - 05.2012
Sales Associate
Staffmark - Home Depot
08.2008 - 09.2011
BBA - Finance
Kennesaw State University
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