Ruby Luna
Summary
Seasoned Leasing Associate with 5 years of experience in customer service. Professionalism meets approachability. An environment where clients can openly communicate needs and leave feeling a sense of immediate relief.
Overview
1
1
year of professional experience
Work History
Leasing Associate
RPM Living
Atlanta, GA
03.2026 - 01.2027
- Maintained accurate records of rental agreements and tenant interactions, supporting data integrity.
- Managed lease applications and documentation, ensuring compliance with company policies.
- Collaborated with team members to resolve resident concerns promptly, fostering satisfaction.
- Provided exceptional customer service throughout the leasing process, ensuring a smooth transition into residency.
- Organized community events to foster a sense of belonging among residents, resulting in higher retention rates.
Leasing Associate
RPM Living
Houston, TX
09.2025 - 01.2026
- Contributed to marketing initiatives that promoted available units.
- Facilitated training sessions for new hires, ensuring consistent delivery of high-quality leasing services across the team.
- Coordinated closely with maintenance staff in resolving tenant issues, ensuring a seamless experience for residents and minimizing disruptions.
Education
High School Diploma -
Kingwood High School
Kingwood, TX05-2024
Skills
- Application processing
- Fair housing regulations
- Customer service
- Team collaboration
- Relationship building
- Goal-oriented mindset
Timeline
Leasing Associate
RPM Living
03.2026 - 01.2027
Leasing Associate
RPM Living
09.2025 - 01.2026
High School Diploma -
Kingwood High School
References
Monique Davidson, senior regional manager - Monique.Davidson@rpmliving.com
Stephania gonzalez , regional manager - Stephania.Gonzalez@rpmliving.com
Abbey crumpler, community manager - abbey.crumpler@rpmliving.com