Ruby cohran
Brunswick,GA
Summary
Dynamic business owner with a proven track record at South Coast Cleaning, excelling in customer relations and financial management. Skilled in project management and employee training, I consistently enhanced customer satisfaction and strengthened company reputation through attentive service and strategic planning. Recognized for delivering exceptional results under tight deadlines.
Overview
29
29
years of professional experience
Work History
Business Owner
South Coast Cleaning
03.2005 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
Cleaning Business Owner
Ruby Cohran
03.1996 - 03.2004
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Education
Bachelor of Science - Science in Business Administration
Colorado Technical University
Colorado Springs, CO11-2024
Certification - Customer Service And Computer Technology
Central Georgia Technical College
Macon, GA08-2015
Skills
- Customer relations management
- Attention to detail
- Driven and determined
- Customer service
- Relationship building
- Work Planning and Prioritization
- Business planning
- Employee training
- Team collaboration and leadership
- Project management
Timeline
Business Owner
South Coast Cleaning
03.2005 - Current
Cleaning Business Owner
Ruby Cohran
03.1996 - 03.2004
Bachelor of Science - Science in Business Administration
Colorado Technical University
Certification - Customer Service And Computer Technology
Central Georgia Technical College
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