Ruby Hernandez
Waco,TX
Summary
Detail-oriented professional skilled in multitasking and organization. Expertise in customer service and inventory management, ready to contribute to team success through effective problem-solving and operational support.
Experienced Manager on Duty with a focus on staff training and operational efficiency. Proven ability to enhance service delivery and optimize inventory management while leading a team to meet quality standards.
Overview
4
4
years of professional experience
Work History
Cashier
Shipley's Donuts
1441 S ValleyMills
08.2024 - 10.2025
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced registers at shift's end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking supplies as needed.
Manager on Duty
MacDonalds
1225 N Valley Mills
04.2022 - 11.2024
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored staff on customer engagement techniques and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed schedules to ensure adequate staffing during peak hours for improved service efficiency.
Kitchen Cook
La Michoacana Meat Market
2201 W Waco Dr
11.2021 - 04.2022
- Prepared high-quality meals following standardized recipes and portion control guidelines.
- Operated kitchen equipment, ensuring proper use and maintenance to uphold safety standards.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency.
- Maintained cleanliness and organization of kitchen workstations in compliance with health regulations.
Education
High School Diploma -
Wisdom Lee High School
629 Beverly Hill St Houston Tx06.2018
Skills
- Customer service
- Refunds and exchanges
- Staff training
- Training and onboarding
- Credit and cash transactions
- Empathy and patience
- Multitasking and organization
- Inventory management
- Order taking
- Cash register operation
- Cleaning and sanitizing
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- speak Spanish
- Professionalism and courtesy
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Cashier
Shipley's Donuts
08.2024 - 10.2025
Manager on Duty
MacDonalds
04.2022 - 11.2024
Kitchen Cook
La Michoacana Meat Market
11.2021 - 04.2022
High School Diploma -
Wisdom Lee High School