Ruby Hernandez
Tempe,AZ
Summary
Dedicated and hardworking individual with proven experience in various industries. Skilled in delivering high-quality customer service in fast-paced environments, handling cash transactions, maintaining cleanliness and safety standards, and working effectively as part of a team. Recognized for strong attention to detail, reliability, and a positive attitude when interacting with customers and colleagues. Committed to ensuring customer satisfaction and operational efficiency in every role.
Overview
1
1
year of professional experience
Work History
Crew Member
Burger King
01.2024 - 04.2024
- Handled cash register transactions accurately and efficiently.
- Followed safety protocols to ensure a safe working environment.
- Collaborated with team members to ensure smooth service flow.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from customers and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Car Wash Attendant
Francis & Sons Car Wash (Cobble Stone Auto Spa)
Avondale, AZ
06.2023 - 10.2023
- Assisted customers with questions about services and pricing options.
- Maintained cleanliness of work area, ensuring a safe environment for staff and customers.
- Operated vacuum systems to remove dirt and debris from interiors effectively.
- Collaborated with team members to ensure efficient workflow during busy periods.
- Followed safety protocols while handling cleaning chemicals and equipment properly.
- Ensured all safety protocols were followed during the car wash process.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Assisted customers with selection of car wash packages and add-on services.
Education
High School Diploma -
Cesar Chavez High School
3921 W Baseline Rd, Laveen, AZ 8533905-2024
Skills
- Cash handling
- Food safety
- Customer service
- Order processing
- Inventory management
- Workflow optimization
- Safety compliance
- Equipment operation
- Team collaboration
- Problem resolution
- Time management
- Effective communication
- Attention to detail
- Cleaning procedures
- Cash handling proficiency
- Self-motivation and initiative
- Problem-solving
- Professional appearance
Affiliations
- Volunteering in a Nonprofit Organization - Volunteering at a nonprofit organization has been an incredibly rewarding experience for me. From the moment I joined, I was welcomed by a passionate and dedicated team committed to making a real difference in our community. Through this experience, I developed new skills, gained valuable insights into how nonprofits operate, and formed meaningful relationships with others who shared my commitment to service.
Timeline
Crew Member
Burger King
01.2024 - 04.2024
Car Wash Attendant
Francis & Sons Car Wash (Cobble Stone Auto Spa)
06.2023 - 10.2023
High School Diploma -
Cesar Chavez High School