Summary
Overview
Work History
Education
Skills
References
Timeline
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Ruby McKennon

Tempe,AZ

Summary

Dynamic professional with a strong background in customer service and team collaboration. Skilled in training new staff and enhancing guest experiences through effective communication and adaptability. Committed to maintaining high standards of service and operational efficiency.

Overview

3
3
years of professional experience

Work History

Host

V's Taproom
Peoria, AZ
09.2023 - 08.2025
  • Greeted guests and provided menus for a welcoming dining experience.
  • Managed reservations and organized seating for optimal guest flow.
  • Assisted servers by relaying guest needs and special requests promptly.
  • Communicated wait times to guests while ensuring transparency and courtesy.
  • Trained new hosts on procedures, customer service, and teamwork essentials.
  • Monitored guest feedback and addressed concerns to enhance satisfaction levels.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Prepared carry-out orders quickly and efficiently, verifying order details before delivery.

Food Service Worker

McDonalds
Peoria, AZ
04.2022 - 11.2022
  • Operated cash register, processing transactions quickly and accurately.
  • Maintained cleanliness of dining areas and kitchen equipment, following health and safety guidelines.
  • Stocked and organized inventory, ensuring timely product availability.
  • Delivered exceptional service in a fast-paced environment, addressing customer needs promptly.
  • Resolved customer complaints, ensuring satisfaction and positive experiences.
  • Adapted to new menu items and promotions, integrating them smoothly into daily operations.
  • Trained and mentored new team members, ensuring consistent service quality.

Education

High School Diploma -

Liberty High School
Peoria, AZ
05-2025

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Cash handling
  • Effective communication

References

References available upon request.

Timeline

Host

V's Taproom
09.2023 - 08.2025

Food Service Worker

McDonalds
04.2022 - 11.2022

High School Diploma -

Liberty High School