Ruby Mulgrew
Seattle
Summary
Client support professional with track record of providing high-quality assistance to clients and resolving complex issues efficiently. Proven ability to collaborate with teams and adapt to dynamic environments. Known for excellent communication skills and reliability, ensuring seamless client experiences.
Overview
2
2
years of professional experience
Work History
Client Support Specialist
Mindful Support Services
04.2025 - Current
- Provided exceptional service to clients by understanding their unique needs and offering tailored solutions.
- Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
- Managed high-volume call center tasks, maintaining professionalism and exceptional customer service under pressure.
- Acted as a liaison between patients, their families, and therapy providers to schedule intakes and follow ups.
Stylist Sales Associate
Banana Republic
09.2024 - 04.2025
- Connected and engaged with customers to understand styling needs.
- Assisted with visual merchandising efforts during seasonal changeovers, creating fresh new looks that attracted customers'' attention.
- Collaborated with team members to create visually appealing merchandise displays, resulting in increased store traffic and sales.
Intern
Rialto Youth Project
06.2023 - 08.2023
- Developed and maintained professional relationships with internal employees and families
- Participated in staff meetings to discuss plans, share ideas, and address any challenges within the camp community
- Collaborated with staff camp members in planning events and activities
- Organized workspace to maintain a free-flowing environment
Education
Bachelor of Science - Sociology
University of Oregon
Eugene, OR12-2023
Skills
- Interpersonal and written communication
- Client relationship building
- Empathy and patience
- Support inquiry assistance
- Strong work ethic
- Teamwork and collaboration
- Computer skills
Timeline
Client Support Specialist
Mindful Support Services
04.2025 - Current
Stylist Sales Associate
Banana Republic
09.2024 - 04.2025
Intern
Rialto Youth Project
06.2023 - 08.2023
Bachelor of Science - Sociology
University of Oregon
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