Ruby Nance
San Antonio,TX
Summary
Dynamic Shift Manager at Wendy's with a strong focus on staff development and customer service. Trained new employees, fostering a cohesive team environment. Proven problem-solver with expertise in labor oversight and inventory controls, consistently achieving high customer satisfaction through effective communication and decision-making.
Overview
3
3
years of professional experience
Work History
Shift Manager
Wendy's
09.2025 - Current
- Trained new employees on procedures and job responsibilities ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Kept employees operating productively and working on task to meet business and customer needs.
Records Clerk
Sacks Tierney, P.A.
06.2022 - 06.2025
- Filing, retrieving, and maintaining legal documents and client files in both physical and electronic formats.
- Ensuring that records are scanned accurately, complete, and stored security according to the firm's filing systems and legal policies.
- Updating existing files, creating new ones, and closing old matters in compliance with firm's retention policies.
Education
High School Diploma -
Phoenix School For The Arts
Phoenix, AZ05-2025
Skills
- Staff development
- Labor oversight
- Customer service focus
- Punctual and reliable
- Inventory controls
- Opening and closing procedures
- Equipment troubleshooting
- Shift leadership
- Problem-solving
- Cash handling
- Energetic and enthusiastic
- Decision-making
Timeline
Shift Manager
Wendy's
09.2025 - Current
Records Clerk
Sacks Tierney, P.A.
06.2022 - 06.2025
High School Diploma -
Phoenix School For The Arts
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