RUBY ORTEGA
Los Angeles,US
Summary
Motivated stocker exhibiting strength in critical thinking and problem solving.Servering demonstrated multitasking, interpersonal communication, and conflict-resolution abilities.
Overview
5
5
years of professional experience
Work History
Merchandise Manager
Costco Wholesale Corp
Inglewood, CA
09.2024 - Current
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
Server
Olive Garden Italian Restaurant
Culver City, CA
05.2022 - Current
- Kept an eye on guests for signs of intoxication and immediately alerted management.
- Was frequently complimented by customers for going above and beyond my normal responsibilities.
- Kept a high level of cleanliness and sanitation.
- Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages.
Host
El Cholo - The Original
Los Angeles, CA
07.2021 - 05.2022
- Cashed out customers using cash registers and credit card machines, handling up to $[Amount] in cash per event.
- Checked the seating area and the restrooms to make sure they were clean every [Timeframe].
- Informed servers of newly seated parties for quick service.
- Customer questions about hours, seating, and [Type] information were answered by me.
- Kept track of food distribution, double-checked special diet guidelines, and quickly delivered meals to recipients.
Cashier
McDonald's
Los Angeles, CA
07.2020 - 10.2021
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
- Trained team members to work as cashiers in accordance with company policies and procedures.
- Was in charge of arranging and stocking [Type] merchandise.
- Greeted customers with a smile and offered prompt and dedicated assistance.
Education
No Degree - Sterile Technician
Southern California Regional Center
Torrance, CAHigh School - undefined
Hemet High School
Hemet, CA01.2020
Skills
- Table setting knowledge
- Customer service
- Sale expertise
- Communication skills
- To-go order preparation
- Menu memorization/attention to details
- Food running
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Merchandise Manager
Costco Wholesale Corp
09.2024 - Current
Server
Olive Garden Italian Restaurant
05.2022 - Current
Host
El Cholo - The Original
07.2021 - 05.2022
Cashier
McDonald's
07.2020 - 10.2021
High School - undefined
Hemet High School
No Degree - Sterile Technician
Southern California Regional Center