Patient-focused Optician with 24 years of experience meeting client vision needs and embracing optical business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships.
Overview
9
9
years of professional experience
Work History
Optician
Dr. Terry Tsang Optometry
Irvine, Ca.
10.2017 - Current
Opening and closing of office,
Scheduled patients for eye exam and vision therapy.
Knowledgeable in most insurances such as Vsp, Eyemed, Spectera, Davis vision etc. Authorized insurance, explained benefits to patients and billed insurance.
Pre-testing and educating patients on lenses and selection of eyewear.
Contacts lens ordering and all training of new contact lens wearers. Including Ortho-K.
Troubleshooting of glasses
Ordering doctor and office supplies
Dispensing, adjustments and all repairs.
Optician
Dr. kathleen Anderson
Rancho Santa Margarita, Ca.
06.2015 - 09.2017
Scheduling patients
Pretesting
Medical scriber for doctor
Ordering and dispensing of Glasses
Checking insurance eligibility
Office Manager- Optician
Instyle Optometry- Dr. Do
Anaheim, Ca.
2011 - 2015
Opening and closing procedures.
Checking authorization and billing insurance.
Scheduling.
Ordering and dispensing of glasses.
Ordering & Dispensing of contacts.
Contact lens training.
Education
Associate of Arts -
Cypress College
Cypress, CA
Skills
Experience with most optical equipment such as Maestro, Lipiflow, Optimap etc
Insurance Billing
Insurance Verification
Ca AB1172 Certified
Familiar with Visual Snow - Took part in helping gather study patients for study and screened all patients Inputted data for study
Experience in lab as a lab technician
Languages
Spanish
Professional
Turkish
Elementary
Timeline
Optician
Dr. Terry Tsang Optometry
10.2017 - Current
Optician
Dr. kathleen Anderson
06.2015 - 09.2017
Office Manager- Optician
Instyle Optometry- Dr. Do
2011 - 2015
Associate of Arts -
Cypress College
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