Ruby Ross
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
2
2
years of post-secondary education
15
15
years of professional experience
Work History
Traveling Assistant Manager
Jacks Family Resturant
Eufaula, AL
04.2019 - Current
- Supervised daily restaurant operations to ensure smooth workflow and service quality.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Collaborated with kitchen team to ensure timely food preparation and delivery.
- Coordinated staff schedules to optimize coverage during peak hours.
- Conducted regular inspections of dining area for cleanliness and safety compliance.
- Implemented promotional campaigns to boost customer engagement and repeat visits.
- Managed customer service inquiries and complaints in a timely manner.
Forklift Operator
Walmart
Opelika, Alabama
02.2020 - 06.2022
Forensic Service Technician
West Central Behavioral Health
Columbus, Georgia
06.2017 - 02.2019
- Conducted forensic assessments to evaluate client needs and service requirements.
- Collaborated with multidisciplinary teams to develop treatment plans for clients.
- Maintained accurate records of client interactions and service delivery documentation.
- Utilized electronic health record systems to track client progress and updates.
- Provided training and support to new staff on forensic service protocols.
- Assisted in crisis intervention strategies during high-stress situations with clients.
Crew Member
Wendys Restaurant
Columbus, GA
03.2013 - 04.2017
Crew Member
Arbys Resturant
Eufaula, Alabama
05.2011 - 02.2013
- Prepared and assembled food items according to company standards.
- Maintained cleanliness in dining and kitchen areas throughout shifts.
- Operated kitchen equipment safely and efficiently during busy hours.
- Assisted customers with menu selections and provided excellent service.
- Handled cash register transactions accurately and efficiently.
- Collaborated with team members to ensure smooth service flow.
- Followed safety and sanitation guidelines to uphold food quality standards.
Education
Associate of Science - Criminal Justice
Virginia College
Columbus, GA 08.2015 - 09.2017
Eufaula High School
Eufaula, AlabamaSkills
- Staff training
- Inventory management
- Customer service
- Operations supervision
- Team collaboration
- Conflict resolution
- Scheduling optimization
- Crisis intervention
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Operations management
- Scheduling and planning
Timeline
Forklift Operator
Walmart
02.2020 - 06.2022
Traveling Assistant Manager
Jacks Family Resturant
04.2019 - Current
Forensic Service Technician
West Central Behavioral Health
06.2017 - 02.2019
Associate of Science - Criminal Justice
Virginia College
08.2015 - 09.2017
Crew Member
Wendys Restaurant
03.2013 - 04.2017
Crew Member
Arbys Resturant
05.2011 - 02.2013
Eufaula High School