Rudy Fierro
Bakersfield,CA
Summary
Knowledgeable Dispatcher with 3 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
4
4
years of professional experience
Work History
Dispatch Lead
Youngs Comercial
07.2021 - Current
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Tracked changes in computer system to keep records current and accurate.
- Managed daily delivery and work schedules to maximize coverage.
- Reported delays, accidents or other traffic and transportation situations.
- Working closely with customers to assure their needs are being meet.
Stocker
Walmart
09.2020 - 12.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Education
High School Diploma -
North High School
Bakersfield, CA05-2021
Skills
- Work Order Management
- Dispatch Coordination
- Schedule Management
- Route Navigation
- Customer Relations
- Database Management
- Driver communication
- Data Entry
- Coordinating urgent deliveries
- Dispatching procedures
- Route Planning
- Incident Reporting
Staff Supervision
Customer Service
Staff Training
Inventory Control
Strategic Planning
Employee Mentoring
Staff Development
Payroll Administration
Team Leadership
Multitasking
Decision-Making
Relationship Building
Excellent Communication
Computer Skills
Written Communication
Teamwork and Collaboration
Problem Resolution
Time Management
Negotiation and Conflict Resolution
Scheduling and Coordinating
Languages
Spanish
Full Professional
Timeline
Dispatch Lead
Youngs Comercial
07.2021 - Current
Stocker
Walmart
09.2020 - 12.2021
High School Diploma -
North High School