Rujaie Stone
Orlando,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
16
16
years of professional experience
Work History
Owner
Stone Biohazard Removal Services
01.2019 - 08.2022
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Manager
Stone Funeral Home
09.2006 - 01.2020
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Small Business Co-Owner
S&S Removal Services
01.2013 - 04.2018
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
- Developed long-term relationships with key clients, vendors and service providers.
- Adjusted pricing strategies based on competitor analysis which resulted in an increase of overall market share for the business.
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
Car Wash Attendant
Cocoa Hyundai
03.2007 - 12.2008
- Utilized high-pressure washers to clean vehicles and equipment.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
Education
Associate of Arts - Legal Studies
Seminole State College of Florida
Sanford, FL01.2022
Skills
- Performance Improvements
- Start-Up Operations
- Contract Management
- Capital Spending
- Project Management
- Attention to Detail
- Scheduling
- Public Speaking
- Management Team Building
Timeline
Owner
Stone Biohazard Removal Services
01.2019 - 08.2022
Small Business Co-Owner
S&S Removal Services
01.2013 - 04.2018
Car Wash Attendant
Cocoa Hyundai
03.2007 - 12.2008
Manager
Stone Funeral Home
09.2006 - 01.2020
Associate of Arts - Legal Studies
Seminole State College of Florida
Similar Profiles
Ayden JonesAyden Jones
Driver's Assistant at Cyntox Biohazard SolutionsDriver's Assistant at Cyntox Biohazard Solutions
Jacob ClementsJacob Clements
Crew Member at Rapid Response BiohazardCrew Member at Rapid Response Biohazard
Justin ArellanoJustin Arellano
Supervisor at Rocky Mountain BiohazardSupervisor at Rocky Mountain Biohazard