Rusmali Lora
The Bronx,NY
Summary
With experience in both retail and tutoring, I've mastered the art of customer service and academic enrichment. Whether orchestrating transactions or creating engaging learning experiences, I bring efficiency and intellect to every task. From organizing shelves to fostering growth, I'm your partner in success.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Jimmy Jazz
The Bronx, NY
11.2015 - 02.2017
- Assisted cashiers with resolving customer complaints and inquiries.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Ability to communicate information and ideas in writing and orally so others will
understand - Strong interpersonal skills with the ability to maintain professional attitude in a
sensitive environment - Understands working in a fast-paced environment with ability to multi-task
without sacrificing details or quality of work - Able to make independent decisions that conform to business needs and policy
- Exceptional customer service
Tutor
PS 109
The Bronx, NY
10.2016 - 12.2016
- Remain alert and monitor all activity within the scope of designated area. Report all suspicious
behavior to Community Safety. - Verify the identification and authorization for access of all persons requesting entry
- Provided structured discipline when necessary
- Participated in arts and crafts with the children
- Helped students review and understand previous lessons to make connection with new lesson.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
Education
High School Diploma -
John V. Lindsay Wildcat Academy Charter School
The Bronx, NY06-2016
Skills
- New Hire Training
- Cash Drawer Reconciliation
- Adaptability and Dependability
- Shift Scheduling
- POS System
- Team Leadership
- Flexible Schedule
- Team Management
- Coaching and Mentoring
- Punctual and Reliable
Languages
Spanish
Limited
Timeline
Tutor
PS 109
10.2016 - 12.2016
Cashier Team Lead
Jimmy Jazz
11.2015 - 02.2017
High School Diploma -
John V. Lindsay Wildcat Academy Charter School
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