Russell Whitmore
PMO
Las Vegas,NV
Summary
PMO professional with strong background in leading PMO initiatives in the public sector, gaming & hospitality and banking. Adept at streamlining processes, optimizing resource allocation, and ensuring successful project delivery. Valued for collaborative approach, reliability, and adaptability to changing project needs. Strong skills in strategic planning, risk management, team leadership and driving continuous improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Business Relationship Manager, PMO
City of Las Vegas
10.2022 - Current
- Division leader with oversight and accountability for the IT Project Management Office
- Led the implementation of a transparent project intake process, allowing peers and The City Management Office to make informed decisions on approved demands and investments, followed by efficient planning methods
- Champions a culture of continuous learning by organizing training sessions and workshops that keep the PMO team up-to-date on industry best practices.
- Streamlined project management processes by implementing standardized templates and documentation, leading to increased efficiency and reduced errors.
- Governance: Co-author of IT policies and procedures team and member of the Change Control Board
IT Business Engagement Manager, Global Finance & Data
Aristocrat Technologies Inc.
07.2021 - 10.2022
- As a member of the Global IT PMO for gaming software company, established a bridge between the business and technical teams across Finance Operations and Global Data
- Served in a hybrid capacity, managing relationships and projects across North America, South America, Europe, Australia and Asia, all while complying with rigorous PMO Governance standards and strict deliverables
- Collaborated with senior leadership to develop long-term strategies and roadmaps, focused on enhancing the organization''s competitive advantage within the marketplace.
Manager, IT PMO Governance Operations & Accountability
Caesars Entertainment Corporation
07.2016 - 07.2021
- Manager on the Technology Business Management team; oversaw tracking of contractor management and IT governance framework
- Supported a PMO of sixty-five members to help achieve project objectives and streamlined workflow by enhancing and maintaining internal processes of projects, contracts, and communications
- Administered CA Clarity PPM and SharePoint systems, and co-managed demand/resource capacity for IT to enhance performance efficiency
- Primary point of contact for IT Managed Services Provider relationship: onboarding and off-boarding processes for IT contractors, including vendor management, scheduling, interviews, and training new hires
Global Project Manager, Information Technology
Las Vegas Sands Corporation
11.2014 - 07.2016
- Managed and oversaw multiple key projects across development, information security, data warehouse, and quality assurance disciplines with budgets from $500K to $1M as well as defining a life cycle for small-scale service delivery
- Collaborated with technical SMEs and HR executives to conduct research and design files for annual IRS reporting requirements
- Steered efforts from Innovation workshops to facilitate the segregation of information silos with presentations and property tours given by company subject matter experts
- Spearheaded implementation of government-mandated Affordable Care Act project; met project deadlines and avoided significant fines by nurturing key stakeholders and vendors
Product/Project Manager Lead, Treasury Management
Nevada State Bank (Zions Bancorporation)
11.2011 - 11.2014
- Liaison between corporate treasury management and affiliate bank colleagues on implementation, conversion, and integration of treasury products and services, including management of receivables and payables, FX, card, and electronic payment channel services
- Partnered with compliance and marketing teams to execute changes in product branding, sales collateral, website descriptions, and client-facing product material, and RFP responses
- Coordinated and engaged vendors by reviewing pricing and setups for errors, and delays, and encouraging communication with Bank clients to ensure continuation and enhancements of services
- Spearheaded projects to implement bank-wide bankcard products aimed at transitioning new and existing clients to new card programs and first enterprise affiliate to install Smart Safe services with (2) armored carrier vendors; Loomis, and Brinks
Education
Master of Business Administration - Management
American Intercontinental University
Houston, TXBachelor of Business Administration - Management
Schreiner University
Kerrville, TXPathways Executive Coaching Program -
International Data Corporation (IDC) CIO Executive Council
01.2024
Civic Innovation Masterclass -
Technology and Entrepreneur Center, Harvard University
01.2024
Skills
- Microsoft 365 (Windows 10/11)
- ServiceNow PPM Process Owner
- Asana/Jira
- HubSpot/Track It Forward
- Smartsheet/CA Clarity PPM
- Stakeholder Management
- Financial Acumen/Critical Thinking
- Team Leadership/Influencing Skills
- Written and Verbal Communication
- Business relationship cultivation
Accomplishments
- Champion of SmartLab, City's internal continuous improvement, using lean to reduce waste and deliver value.
- PMI Advocate - uses the Global PMO Maturity Index, instituted by PMI, to measure project and team performance.
- Business Owner/Advisor; website: ontarget.consulting
Certification
- Project Management Professional (PMP), 3837388
- ITIL Foundation Certificate in I.T. Service Management v3
- CompTIA Project+ Certification
- CompTIA IT Fundaments (ITF+) Certification
- Six Sigma Global Institute (SSGI) Certified Agile Professional
- Six Sigma Global Institute (SSGI) Continuous Improvement Manager
- Lean Six Sigma Certified Project Management Expert
- PMI Courses: Gen AI for PMs; Data Landscape of GenAI for PMs; Talking to AI: Prompt Engineering for PMs
Affiliations
- Project Management Institute (PMI), Southern Nevada Chapter
- Project Management Institute (PMI), Dallas Chapter
- Society for Information Management (SIM), Las Vegas Chapter
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
IT Business Relationship Manager, PMO
City of Las Vegas
10.2022 - Current
IT Business Engagement Manager, Global Finance & Data
Aristocrat Technologies Inc.
07.2021 - 10.2022
Manager, IT PMO Governance Operations & Accountability
Caesars Entertainment Corporation
07.2016 - 07.2021
Global Project Manager, Information Technology
Las Vegas Sands Corporation
11.2014 - 07.2016
Product/Project Manager Lead, Treasury Management
Nevada State Bank (Zions Bancorporation)
11.2011 - 11.2014
Bachelor of Business Administration - Management
Schreiner University
Pathways Executive Coaching Program -
International Data Corporation (IDC) CIO Executive Council
Civic Innovation Masterclass -
Technology and Entrepreneur Center, Harvard University
Master of Business Administration - Management
American Intercontinental University
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