Summary
Overview
Work History
Education
Skills
Timeline
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Russell Morris

Citra,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Service Advisor

Davis Gainesville Chevrolet
01.2023 - 01.2024
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Maintenance Technician

Mikes Lawnmower
04.2022 - 01.2023
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Boosted overall productivity with timely preventive maintenance on key equipment.

Service Advisor

Upstate Dodge
01.2019 - 10.2021
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Electrician Helper

Torrey Electric
01.2015 - 12.2018
  • Read blueprints and schematics and communicated details to electricians.
  • Assisted in reducing project costs through effective material management and inventory tracking.
  • Aided senior electricians in troubleshooting complex electrical issues using diagnostic tools such as multimeters or clamp meters.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.

Owner Operator

Rkm Services
03.2005 - 12.2018
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Managed day-to-day business operations.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Maintenance Supervisor

Gm Powertrain Tonawanda Engine 75th Anniversary
05.1997 - 02.2003
  • Organized ongoing maintenance schedules to boost system performance.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Tracked and managed department costs for good budget adherence.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.

Education

Bachelor of Science - Industrial Engineering

SUNY Buffalo State
Buffalo, NY
08.1994

Associate of Science - Electrical Engineering

Erie Community College
Buffalo, NY
08.1992

Skills

  • Estimating
  • Relationship Building
  • Service Scheduling
  • Product Recommendations
  • Service Estimates
  • Calm and Professional Under Pressure

Timeline

Service Advisor

Davis Gainesville Chevrolet
01.2023 - 01.2024

Maintenance Technician

Mikes Lawnmower
04.2022 - 01.2023

Service Advisor

Upstate Dodge
01.2019 - 10.2021

Electrician Helper

Torrey Electric
01.2015 - 12.2018

Owner Operator

Rkm Services
03.2005 - 12.2018

Maintenance Supervisor

Gm Powertrain Tonawanda Engine 75th Anniversary
05.1997 - 02.2003

Bachelor of Science - Industrial Engineering

SUNY Buffalo State

Associate of Science - Electrical Engineering

Erie Community College

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Russell Morris