Russell Price
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Staff
Publix Supermarkets
01.2022 - Current
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High School Diploma -
Vestavia Hills High School
Vestavia Hills, AL05.2022
Skills
- Complaint Resolution
- Product Knowledge
- Customer Relations
- Active Listening
- Proficient in Multi-tasking
- Quick Learner
- Microsoft Word Certification
- Information Technology Certification
Timeline
Customer Service Staff
Publix Supermarkets
01.2022 - Current
High School Diploma -
Vestavia Hills High School
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