Russell Akbar Dhubian
Seattle,WA
Summary
Dynamic and results-oriented professional with a proven track record at The Grill House, excelling in team management and customer service. Leveraged strong communication skills and Microsoft Excel mastery to enhance team productivity and financial reporting accuracy. Innovated in new creations of product, boosting sales and customer satisfaction, while expertly handling conflicts and maintaining strict financial data confidentiality. Handled 3 big events consisting wedding and 100 pax buffet organizing the work flow and operation of the event.
Overview
2
2
years of professional experience
Work History
Lead Barista
The Grill House
Bogor, Indonesia
06.2023 - 12.2023
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Utilized strong communication skills to create a collaborative work environment among team members, resulting in increased productivity.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
Accounting Assistant
The Grill House
Bogor, Indonesia
02.2022 - 12.2022
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Completed financial reports, providing insight into performance, operations, and cash flow.
Education
Associate of Arts - Business And Finance
Shoreline Community College
Seattle, WA09.2025
High School Diploma -
Shoreline Community College
Seattle, WA08.2024
High School -
Sekolah Bogor Raya
Bogor, IndonesiaMiddle School -
BPK Penabur
Bogor, IndonesiaSkills
- Team Management
- Customer Service
- Microsoft Excel
- Strong Communication Skills
- Cash Flow analysis
- Proactive and Self-Motivated
- Relationship Building
- Promotional Events
- Public Speaking
- Team Leadership
Timeline
Lead Barista
The Grill House
06.2023 - 12.2023
Accounting Assistant
The Grill House
02.2022 - 12.2022
Associate of Arts - Business And Finance
Shoreline Community College
High School Diploma -
Shoreline Community College
High School -
Sekolah Bogor Raya
Middle School -
BPK Penabur