Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rut Muzaurrieta

North Fort Myers

Summary

Proven leader in customer service and problem-solving, I enhanced team performance and service standards at The Home Depot, leading to significant improvements in customer satisfaction. Skilled in team supervision and inventory management, my approach blends empathetic client relationships with effective solutions, driving excellence in retail environments.

Overview

2
2
years of professional experience

Work History

Front End Supervisor

The Home Depot
08.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Service Desk Lead

The Home Depot Store
01.2023 - 08.2024
  • Responded to customer requests for products, services, and company information.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

High School Diploma -

Island Coast High School
Cape Coral, FL
04-2021

Skills

  • Customer Service
  • Problem-solving skills
  • Goals and performance
  • Team Supervision

Languages

Spanish
Native or Bilingual

Timeline

Front End Supervisor

The Home Depot
08.2024 - Current

Service Desk Lead

The Home Depot Store
01.2023 - 08.2024

High School Diploma -

Island Coast High School
Rut Muzaurrieta