Detail-oriented Administrative Professional with expertise in optimizing operations in educational and corporate environments. Strong capabilities in data management, multitasking, and maintaining confidentiality. Leverages effective communication and organizational skills to enhance workflow. Experienced with Microsoft Office Suite and school management systems, including PowerSchool and Raptor Visitor Management.
Overview
20
20
years of professional experience
Work History
Receptionist
Watertown Middle School
Watertown, USA
09.2019 - Current
Functioned as key point of contact for students, staff, families, and visitors to foster safety.
Ensured visitor check-in procedures met safety protocol compliance standards.
Delivered essential administrative support to main office and school social worker while ensuring confidentiality.
Managed accurate daily attendance and dismissal records through PowerSchool software.
Regularly updated school calendar for clear communication throughout community.
Created and coordinated communications through social media and website improvements.
Executed various general administrative responsibilities as directed.
Cash Application Specialist
BVI, Inc.
Waltham, USA
06.2016 - 04.2018
Processed high-volume payments including lockbox, ACH, EFT, credit card, and wire with accuracy to ensure timely revenue collection.
Ensured proper financial tracking by applying payments to designated accounts and contracts.
Reconciled monthly credit card statements to resolve discrepancies and maintain financial integrity.
Investigated payment issues by partnering with contracts and billing teams.
Improved workflow and reduced errors by facilitating communication across departments.