Ruth Heisler
Colfax,WA
Summary
Experienced Food and Nutrition Manager with over 30 years in healthcare food service seeking new challenges.
Experienced in staff management, policy development, operational improvements, safety and sanitation, developing and adhering to budget and customer satisfaction.
Overview
45
45
years of professional experience
Work History
Senior Manager of Food & Nutrition
Whitman Hospital & Medical Center
Colfax, WA
05.1994 - 10.2023
- Managed team during complete remodel of kitchen and cafe, off-site food service preparation and transfer of food. Was responsible for complete set-up of new kitchen and re-opening of service
- Schedule staff so that essential functions of jobs are covered with appropriate persons to complete tasks
- Lead team to implement Room Service for patient satisfaction in 2019
- Ensures that quality food products are prepared and served to patients, mobile meals, employees, customers and catering
- Implemented new room service software and professional paper menus in 2021.
- Plan weekly cafe menus. Oversees patient Room Service menu planning, printing and software
- Ensure that all food and equipment is temperature checked and documented
- Ensure proper sanitation and hand hygiene in department
- Ensure yearly quality project is completed and reported
- Develops, maintains and approves department policies
- Responsible for yearly planning and monthly management of department budget
- Oversees training of new employees
- Responsible for re-direction, coaching and discipline of employees
- Attends and participates in mandatory leadership training, meetings as well as division meetings
- Increased growth by increasing sales in cafeteria and catering events
- Volunteer coordinator, two months a year, for mobile meals delivery
Cook
Whitman Convalescent Center
Colfax, WA
09.1978 - 11.1993
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food for 72 residents and 2-15 hospital patients
- Operated ovens and mixers safely to prevent kitchen accidents and machinery malfunction
- Replenished food items from inventory and rotated ingredients to use oldest products first
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns
- Trained new team members on proper meat and vegetable preparation techniques
- Created recipes per resident preferences
Education
High School Diploma -
Colfax High School
Colfax, WA1982
Certified Dietary Manager - Dietary Manager Two Semester Course, Completed
Lewis And Clark State College
Lewiston, ID06.1989
Completed 39 Credits in Business Studies
Walla Walla Community College
Clarkston, WA06.1991
Skills
- Staff Management
- Safe food handling
- Kitchen equipment operation and ware
- Budgeting
- Scheduling
- Problem-solving
- Ordering and invoicing
- Strong work ethic
- Inventory Management
- Cafeteria Sales/POS Manager
- Portion Standards
- Menu Planning
- Patient Room Service software management
- Preparing Food Items
- Vendor Relationships
Timeline
Senior Manager of Food & Nutrition
Whitman Hospital & Medical Center
05.1994 - 10.2023
Cook
Whitman Convalescent Center
09.1978 - 11.1993
High School Diploma -
Colfax High School
Certified Dietary Manager - Dietary Manager Two Semester Course, Completed
Lewis And Clark State College
Completed 39 Credits in Business Studies
Walla Walla Community College