Ruth Ramirez-Reyes
San Diego,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Equipped with strong problem-solving abilities, willingness to learn, and great communication skills. Always ready to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Server
Brigantine Restaurants
04.2025 - 09.2025
- Delivering excellent customer service by taking accurate orders, ensuring timely food and beverage delivery and addressing customer needs promptly.
- Demonstrate knowledge of menu, including ingredients and preparation methods to address customer inquiries and or allergies effectively.
- Bus and reset tables to keep dining room and work areas clean.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Buffalo Wild Wings
05.2021 - 02.2025
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even
- Assisted in training new staff on menu items and service protocols.
- Utilized POS system effectively for order entry and payment processing.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Antioch High School
Nashville, TNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Team collaboration
- Warm and friendly
- Reliability
- Multitasking Abilities
- Problem-solving
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Server
Brigantine Restaurants
04.2025 - 09.2025
Server
Buffalo Wild Wings
05.2021 - 02.2025
High School Diploma -
Antioch High School