Ruth Ruzicka
Lubbock,TX
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 13 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of flooring, kitchens, hardware and service desk department.
Overview
15
15
years of professional experience
Work History
Department Supervisor
Home Depot
Allentown, PA
04.2005 - 12.2019
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
- Handled cash register, returns and refunds.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained team members in successful strategies to meet operational and sales targets.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Provided sales feedback to management to address concerns in sales reports.
- Used weekly financial data to analyze company growth and optimize operational strategies.
Education
High School Diploma -
Riverhead Senior High School
Riverhead, NY06.1973
Skills
- Analyzing Profitability
- Implementing Pricing Strategies
- Decision Making
- Recruitment and Training
- Microsoft Office
- Delegation and Supervision
- Financial Recordkeeping
- Customer Service Management
Timeline
Department Supervisor
Home Depot
04.2005 - 12.2019
High School Diploma -
Riverhead Senior High School
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