Ruthchie Sildo-Harris
Latham,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Motor Vehicle Representative
NYS Department of Motor Vehicle
09.2022 - Current
- Responsible for reconciling payments received
- Responsible for reconciling transactions processed in the License Production Bureau
- Processing refunds and accepting payments from motorists for dishonored checks
- Responsible for handling the chargeback process
- Responsible for processing mail-in payments (Money Order or Credit Card) for guilty pleas
- Training new hires for the required job duties and responsibilities.
Pharmacy Technician
Walgreens Co.
07.2021 - Current
- Responsible and accountable for registering all related sales on the cash register, collects and handles cash as required
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
- Assists Pharmacy department on inventory such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
Operations Specialist
Trustco Bank
11.2017 - 07.2021
- Answered telephone calls from teller, assistant or branch manager ranging from transaction inquiry, holds in the account, debit card issue, and card order status
- Assisted branches regarding customer's online banking issues e.g., difficulty enrolling to the online banking, status of the payment thru the Bill payment system
- Answered inquiry from branches regarding the process or status of a debit card or ACH dispute
- Processed debit cards reject reports daily
- Generated provisional credit letters and final letters for disputes
- Reviewed and released domestic and/or international wire transfers
- Processed outgoing and incoming wire transfers
- Processed debit card disputes.
Education
Major in Secondary Education (Chemistry) -
MSU-IIT (Mindanao State University - Iligan Institute of Technology)
10.2008
Chemical Engineering Technology - undefined
MSU-IIT (Mindanao State University - Iligan Institute of Technology)
03.2008
Skills
- Team player who can also work independently
- Possess a strong sense of urgency in each task assigned
- Ability to multi-task with ease and efficiently
- Computer proficient (MS word, MS Excel, and Adobe)
Timeline
Motor Vehicle Representative
NYS Department of Motor Vehicle
09.2022 - Current
Pharmacy Technician
Walgreens Co.
07.2021 - Current
Operations Specialist
Trustco Bank
11.2017 - 07.2021
Major in Secondary Education (Chemistry) -
MSU-IIT (Mindanao State University - Iligan Institute of Technology)
Chemical Engineering Technology - undefined
MSU-IIT (Mindanao State University - Iligan Institute of Technology)
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