Ruth D. Feliciano
Rutherford,NJ
Summary
My experience as an employee at Nissan Infinity of Manhattan, and Potamkin Mitsubishi, Volkswagen- Honda for 9 years and other franchise such as Toyota as a sale associate Owing to my strong background in Customer Service, Sales and Leasing, I can easily identify and provide a service with the highest standard of quality and social ethical responsibility. Main purpose as a Employee and student is to provide excellent Customer Service with the highest standard of quality, with a professional ethical standards and social responsibility.
Overview
22
22
years of professional experience
Work History
MULTI SERVICE SPECIALIST
GROUP AGENCY OF MUILTI BRANCHES LLC
Rutherford, New Jersey
11.2017 - Current
- Customer Service Cleaning Specialist
- Sales Cleaning Agent
- Cleaning Cash, and Check Cleaning Transactions
- Handle Cleaning incoming calls, text, e-mails by Telephone
- Referrals, mailing letter and business cards communications
CLERK OFFICE
NOTARY PUBLIC, BERGEN COUNTRY
Rutherford, NJ
11.2017 - Current
- Customer Service Public Notary
- Public Notary Sales Official Experience
- Appointed Government Official of the State of New Jersey
- Public Officer Constituted by law to serve the public in domestic, Foreign and international matters.
SEASONAL DRIVER
LYFT & UBER PARTNER DRIVER
Hoboken, New Jersey
09.2014 - 11.2018
- Customer Service Driver Experience
- Destination Knowledge of local street, main highway, and expressway
- Effective usage of GPS to achieve customer satisfaction and economical trip experience
- Telephone Driver Communication
- Text Driver Communication
SALES COORDINATOR
BDC
12.2017 - 01.2018
- Coordinator BDC Vehicle Sales Associate
- Cash, Credit Cards, Check BDC Coordinator Transactions
- BDC Coordinator Computer Vehicle E-mail Communication
- Telephone and Text Communications BDC Coordinator
- Vehicle BDC Coordinator Leasing Associate
SALES ASSOCIATE
NISSAN & INFINITI of MANHATTAN NY
, NY
12.2015 - 03.2016
- Luxury Automobiles Customer Service Agent
- Automobiles Sales Professional
- Automobiles Cash, Check and Credit Card Transactions
- Sold Luxury Automobiles
- Maintained customer's private Automobiles information in secure filing cabinets and presented sales
- Schedules Automobile test drive and pick up Appointments.
SALES ASSOCIATE
POTAMKIN MITSUBISHI, VOLKSWAGEN, HONDA of
New York, New York
07.2001 - 02.2009
- Customer Service Motor Vehicle Professional
- Motor Vehicle Sales Expert Associate
- Expect Motor Vehicle Cash, Credit card, Check and Certified Check, Money order Handling.
- Check daily businesses calenders and evaluated and updated to fit sales goals.
Education
Limited firearm training U.S. Department of Homeland Security Certificate in Emergency Management—2016, Civil Rights Certificate—2017 and Ethics Orientation—2017 -
Office of Public Safety -
State Of New York
Peace Officer The City of New York Police Department Volunteer Training School of Police Department, Certificate of Accomplishment Having Completed The Auxiliary Police Basic Training 007 Pct. -
Bachelor of Arts - Criminal Justice
12.2023
Associate - Criminal Justice, Science
Bergen Community College, John Jay College of Criminal Justice (CUNY)
12.2022
Diploma -
New York Bilingual Institute
6.1994
Skills
- Data Entry, update and Maintenance
- Customer Confidentiality
- Interpretation and Translation
- Account Management
- Monetary Transactions
- Consultations
- Corrective Actions and Recommendations
- Customer Service and Assistance
Timeline
SALES COORDINATOR
BDC
12.2017 - 01.2018
MULTI SERVICE SPECIALIST
GROUP AGENCY OF MUILTI BRANCHES LLC
11.2017 - Current
CLERK OFFICE
NOTARY PUBLIC, BERGEN COUNTRY
11.2017 - Current
SALES ASSOCIATE
NISSAN & INFINITI of MANHATTAN NY
12.2015 - 03.2016
SEASONAL DRIVER
LYFT & UBER PARTNER DRIVER
09.2014 - 11.2018
SALES ASSOCIATE
POTAMKIN MITSUBISHI, VOLKSWAGEN, HONDA of
07.2001 - 02.2009
Limited firearm training U.S. Department of Homeland Security Certificate in Emergency Management—2016, Civil Rights Certificate—2017 and Ethics Orientation—2017 -
Office of Public Safety -
State Of New York
Peace Officer The City of New York Police Department Volunteer Training School of Police Department, Certificate of Accomplishment Having Completed The Auxiliary Police Basic Training 007 Pct. -
Bachelor of Arts - Criminal Justice
Associate - Criminal Justice, Science
Bergen Community College, John Jay College of Criminal Justice (CUNY)
Diploma -
New York Bilingual Institute
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