RYAN ALEXANDER
Frankford,DE
Summary
Dynamic Account Development Specialist with a proven track record at Breakthru Beverage Group, adept at enhancing client retention and satisfaction through innovative sales strategies. Skilled in Salesforce CRM and account management, I excel in building strong relationships and driving revenue growth while fostering a collaborative team environment.
Overview
8
8
years of professional experience
Work History
Account Development Specialist
Breakthru Beverage Group
Ocean City, Maryland
04.2023 - Current
- Generated standout supplier growth YTD: Fifth Generation +8%, Brown Forman +12%, and William Grant +20% through targeted placements, menu strategy, features, events, and relationship-driven selling.
- Developed and executed strategies that improved client retention and satisfaction through targeted initiatives.
- Identified and pursued opportunities to upsell or cross-sell products and services, contributing to revenue growth.
- Managed and maintained relationships with designated clients to enhance loyalty and engagement.
- Maintains quality service by monitoring standards and advising supervisor of potential problems.
Wholesaling Coordinator
Wicomico County Liquor Control Board
Salisbury, Maryland
09.2022 - 04.2023
- Coordinated large product deliveries from distributors to warehouse, ensuring inventory availability.
- Interacted with wholesale customers to ensure timely completion of all orders, enhancing customer satisfaction.
- Advised customers on product selection to enhance sales opportunities.
- Validate all invoices ensuring billing is accurate and paid in full.
Bartender
Adams Taphouse Grille
Salisbury, Maryland
06.2018 - 04.2023
- Recommended and promoted drink options to guests, enhancing satisfaction and encouraging repeat visits.
- Initiated conversations with guests to build relationships, enhancing service experience and fostering loyalty.
- Stocked bar with beer, wine, liquor, straws, garnishes, ice, glassware, and napkins to ensure smooth operations.
- Maintain tight financial controls with highly accurate daily registers.
Education
Communications
Salisbury University
Salisbury, MD01-2017
General Studies
Wor-Wic Community College
Salisbury, MD01-2015
High School Diploma -
Parkside High School
Salisbury, MD06-2013
Marketing
University of Maryland Eastern Shore
Princess Anne, MDSkills
- Salesforce CRM
- Account management
- Pipeline management
- Sales strategy
- Creative, innovative and forward thinker
- Team player
- Communication skills
Timeline
Account Development Specialist
Breakthru Beverage Group
04.2023 - Current
Wholesaling Coordinator
Wicomico County Liquor Control Board
09.2022 - 04.2023
Bartender
Adams Taphouse Grille
06.2018 - 04.2023
Communications
Salisbury University
General Studies
Wor-Wic Community College
High School Diploma -
Parkside High School
Marketing
University of Maryland Eastern Shore