Summary
Overview
Work History
Education
Skills
Timeline
Manager

Ryan Andrews

Williamsport,PA

Summary

Proven leader with a track record of enhancing team performance and efficiency at Lycoming College. Excelled in complex problem-solving and staff management, significantly improving staffing strategies and customer relations. Skilled in verbal and written communication, adept at fostering a supportive and productive work environment.

Overview

17
17
years of professional experience

Work History

Manager

Lycoming College
09.2023 - Current
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.

Team Leader

AMC Theatres
01.2021 - 10.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.

Package Handler

UPS
10.2007 - 07.2016
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Education

High School Diploma -

Lawrence High
Lawrence, MA
06.2007

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Sales management
  • Workforce Management

Timeline

Manager

Lycoming College
09.2023 - Current

Team Leader

AMC Theatres
01.2021 - 10.2022

Package Handler

UPS
10.2007 - 07.2016

High School Diploma -

Lawrence High
Ryan Andrews