Ryan Astengo
Alhambra,CA
Summary
Accomplished Independent Sales Representative and Private English Tutor with a proven track record in client retention and sales quota achievement. Excelled at Cutco Cutlery by attaining 85% of sales goals through effective rapport building and client account management. Skilled in customer needs assessment and service, demonstrating significant improvements in client satisfaction and academic success. Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
18
18
years of professional experience
Work History
Private English Tutor
StreetGold Tutoring
01.2016 - Current
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Met with students and discussed educational goals and expectations.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Mentored students in proper punctuation, spelling and sentence structure use.
Sales Associate
OSL Wireless
04.2021 - 11.2021
- Responsible for cellular phone, home internet, and Direct TV sales at various locations as needed.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recognized for highest Direct TV sales in the 3rd quarter of 2021.
- Trained and developed new sales reps.
University Peer Mentor
Center for Community College Partnership (CCCP)
06.2019 - 06.2020
- Met mentee formally, informally, in-person and virtually to offer support.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Counseled 12 students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
- Supported mentees in navigating college admissions processes and achieving academic success.
Independent Sales Representative
Cutco Cutlery
06.2006 - 06.2009
- Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows, and networking events.
- Used prospecting and client development techniques to produce fresh leads and maintain a solid conversion rate.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Attained 85% of sales goal with strategic territory management and effective relationship-building.
Education
Bachelor of Arts - English / Chicano Studies
University of California, Los Angeles (UCLA)
Los Angeles06.2020
Associate of Arts - English
East Los Angeles College
Monterey Park, CA06.2018
Skills
- Sales Quota Achievement
- Rapport Building
- Customer Needs Assessment
- Customer Service
- Client Retention
- Client Account Management
- Proposal Preparation
- Appointment management
- Order Processing
- Product Sales
Timeline
Sales Associate
OSL Wireless
04.2021 - 11.2021
University Peer Mentor
Center for Community College Partnership (CCCP)
06.2019 - 06.2020
Private English Tutor
StreetGold Tutoring
01.2016 - Current
Independent Sales Representative
Cutco Cutlery
06.2006 - 06.2009
Bachelor of Arts - English / Chicano Studies
University of California, Los Angeles (UCLA)
Associate of Arts - English
East Los Angeles College
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