Ryan Ausman
Bloomington,IN
Summary
As a shift leader I am left in charge of the employees on shift and being the food safe trained person on shift. During my shift I am challenged with juggling employee productivity, keeping customers satisfied, checking and doing catering orders, keeping the restaurant clean, and assisting on the line to keep the restaurant moving. I am also one of the few people that put it work orders when something needs fixed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader Manager
Potbelly's Sandwich Shop
Bloomington, IN
07.2025 - Current
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained new team members on menu items and operational procedures.
- Help review daily earnings.
Trainer
Freddys Frozen Custard And Steakburger
Bloomington, IN
03.2024 - 04.2025
- Trained new staff on customer service and food safety standards.
- Assisted in onboarding processes, ensuring smooth integration of team.
- Being second in command on the shift just under the manager.
Skills
- Employee training
- Customer service
- Team building
- Operational management
Certification
- StateFoodSafety Certified in the state of Indiana
References
References available upon request.
Timeline
Shift Leader Manager
Potbelly's Sandwich Shop
07.2025 - Current
Trainer
Freddys Frozen Custard And Steakburger
03.2024 - 04.2025