Ryan Bane
South Bend,IN
Summary
Dynamic Manager with a track record of enhancing employee training, optimizing inventory management, and streamlining processes to achieve operational excellence and elevate customer satisfaction.
Overview
13
13
years of professional experience
Work History
Store Manager
Harbor Freight
Urbana, Illinois
01.2022 - 09.2025
- Oversaw daily store operations, ensuring compliance with company policies.
- Recruited, trained, and supervised new employees to enhance team performance.
- Evaluated store performance and utilized feedback to develop targeted improvement plans.
- Identified operational issues and executed process improvements to enhance safety and productivity.
- Conducted regular audits to ensure accurate pricing and product placement.
Logistics Manager
Harbor Freight
Mishawaka, Indiana
08.2021 - 12.2022
- Trained and coached logistics team, enforcing policies and procedures for operational excellence.
- Validated cycle counts to maintain inventory accuracy, ensuring precise records.
- Conducted year-end reviews based on personal performance and contributions to store goals.
- Promoted proficiency in customer service and selling company programs through floor coaching.
Sales Manager
Harbor Freight
Goshen, Indiana
05.2020 - 08.2021
- Trained and mentored team members on effective selling techniques and product knowledge.
- Ensured high levels of customer satisfaction through efficient service and problem resolution.
- Conducted regular performance reviews to assess team effectiveness and set goals.
- Wrote an effective schedule based on both sales and logistic tasking projections
Logistics Manager
Harbor Freight
Goshen, IN
09.2018 - 05.2020
- Supervised and trained logistics staff on best practices and safety protocols.
- Conducted regular performance reviews to assess team performance and establish improvement goals.
- Validated cycle counts and reporting to ensure inventory accuracy.
- Coached team on delivering exceptional customer service on sales floor.
Logistic Supervisor
Harbor Freight
Mishawaka, Indiana
06.2016 - 09.2018
- Coordinated inventory management processes, ensuring optimal stock levels and accuracy.
- Trained and mentored staff on best practices and safety procedures.
- Led weekly workload planning, promoting timely completion of tasks with the team.
- Coached associates in customer service behaviors to enhance overall customer experience.
- Lead proper opening and closing procedures of the store
Sales Associate
Harbor Freight
Mishawaka, Indiana
02.2014 - 06.2016
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and organized stock to ensure product availability.
- Operated point-of-sale system efficiently during high-volume transactions.
- Promoted sales events and communicated promotions to customers effectively.
- Answered incoming telephone calls to provide store, products and services information.
Lawn Care Technician
Greenskeeper Lawn Care
South Bend, Indiana
03.2013 - 06.2016
- Obtained licenses for chemical and pesticide applications.
- Managed facility access by opening and closing building daily.
- Maintained three work vans and fertilizing equipment, including three riders and one liquid truck, before each season.
- Conducted professional calls to customers prior to service to ensure safety for children and pets.
- Developed efficient daily routes based on customer needs and services required.
- Assessed lawn damage and provided tailored solutions based on expertise.
Education
Some College (No Degree) - General Studies
Indiana University, Bloomington
Bloomington, Indiana, INSkills
- Store operations and inventory management
- Employee training and development
- Problem solving and critical thinking
- ATS proficiency
- Effective communication skills
- Customer service excellence
- Process improvement strategies
Timeline
Store Manager
Harbor Freight
01.2022 - 09.2025
Logistics Manager
Harbor Freight
08.2021 - 12.2022
Sales Manager
Harbor Freight
05.2020 - 08.2021
Logistics Manager
Harbor Freight
09.2018 - 05.2020
Logistic Supervisor
Harbor Freight
06.2016 - 09.2018
Sales Associate
Harbor Freight
02.2014 - 06.2016
Lawn Care Technician
Greenskeeper Lawn Care
03.2013 - 06.2016
Some College (No Degree) - General Studies
Indiana University, Bloomington