To obtain employment within a company where I can maximize my management skills, knowledge, and training experience.
Overview
18
18
years of professional experience
Work History
General Manager
Copart, Inc
Wichita, KS
05.2023 - Current
Partners with HR to attract, recruit, develop and retain a diverse, high performing team
Train and develop staff to meet company guidelines and expectations
Ensure there is continual, positive communication and feedback with staff in addition to all annual Continuous Improvement Summaries (CIS -- Reviews) delivered timely
Manages team through an innovative, creative, inspirational leadership style
Ability to hold staff consistently accountable with unbiased fairness to help drive performance
Create a highly engaged team environment which drives execution, innovation, productivity, and future leaders
Holds self to a high level of integrity in all interactions and decision making
Proactively manages performance of managers and staff to address all opportunities quickly, and to redirect or take appropriate action if applicable
Manages the day-to-day operations of the facility including, but not limited to becoming a Subject Matter Expert (SME) in all process areas both in the office and with outside yard jobs and tasks
Responsible for recruiting and maintaining appropriate number of sub-haulers to manage the logistical requirements of running a Copart facility properly and effectively
Maintains a positive safety record and score with the company.
Assistant General Manager
Copart, Inc
Littleton, CO
01.2022 - 04.2023
P&L responsibility- assist GM with review of both revenue and costs on a monthly basis for accuracy and opportunities
Assist GM to hire, train and develop staff to meet company guidelines
Assist the GM in managing the day-to-day operations of the facility including staff management, customer and employee issues as needed
Assist GM in Audit of facility to confirm and enforce compliance with internal procedures as well as accordance with county, state, EPA and OSHA regulations
Build relationships with members and sellers to manage customer satisfaction
Assist GM in tracking and leading facility staff to meet company metrics
Provide direction to team regarding duties and goals.
Yard Manager
COPART, INC
Cartersville, GA
01.2016 - 01.2022
Responsible for the hiring and training of all yard employees
Maintain company standards
Keep up to date records of yard inventory as well as supplies needed to run yard correctly
Conduct performance reviews for yard staff
Set up maintenance and cleaning schedules for all of Copart's loaders
Handle cash deposits for Copart.
Dispatcher/Account Manager
Copart Auto Auctions
Cartersville, GA
02.2016 - 02.2018
Responsible for the timely and accurate dispatch of sub haulers for vehicle pick-up and delivery and providing excellent service to customers
Obtain detailed information from sellers regarding vehicle location and delivery instructions
Maintain accurate documentation on vehicles using Excel
Dispatch sub haulers for vehicle pickup and delivery within company timelines
Utilize cost effective vendors to meet company budget objectives
Consistently responds to customer inquiries and requests in a professional manner
Maintain a high level of customer service
Other administrative duties as assigned.
SOS Lab Technician/ Yard Coordinator
YANCEY BROTHERS CATERPILLAR
Austell, GA
07.2013 - 01.2016
Responsible for prepping all heavy machinery for delivery
Responsible for the upkeep and maintaining of all equipment
Ran diagnostic test on all fluid samples sent in via customer
Responsible for inventory of all equipment and parts for the equipment
Providing great customer service to clients and assisting with sales teams to complete monthly deadlines.
Tactical Information Systems Analyst
United states army
Columbus, GA
06.2006 - 04.2013
Maintained all aspects of training soldiers in Advanced Artillery Tactical Data Systems (AFATDS)
Assisted in training officer candidates in proper procedures for Field Communications
Set up and maintained a network of communication that required secret clearance in order to properly use
Managed all aspects of secret communications in a realistic environment
Assistant instructor for the Officer Leadership course for two years
Modified time lines and work schedules according to operational and equipment needs
Implemented higher performance standards for field engineers, improved overall quality, satisfaction, and mission accomplishment.