Ryan Bence
Frisco,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server and Bartender
Chili's Bar And Grill
Prosper, Texas
02.2021 - Current
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues
- Demonstrated ability to manage staff, delegate tasks, and ensure compliance with company policies
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner
- Trained and mentored new team members in proper bar operations.
Universal Banker
Lamar National Bank
Frisco, Texas
02.2023 - 10.2023
- Researched discrepancies within customer accounts using internal systems and data sources
- Adhered strictly to all safety policies while performing duties such as counting money or transporting funds between branches
- Conducted account reviews for customers to ensure their financial needs were met through appropriate products or services offered by the bank
- Maintained detailed records of customer accounts, including deposits and withdrawals, to ensure accuracy in all financial transactions.
IT Specialist
Lamar National Bank
Frisco, Texas
02.2023 - 10.2023
- Entered commands and observed system functioning to verify correct operations and detect errors
- Assisted with installation of new equipment including routers, switches, servers
- Maintained records of daily data communication transactions, problems, and remedial actions taken and installation activities
- Diagnosed issues through process of elimination by asking probing questions.
Manager
Smoothie King
Prosper, Texas
05.2019 - 03.2021
- Developed personal growth opportunities, empowering employees to produce results and meet goals
- Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
Education
Some College (No Degree) - Business Marketing
University of Arkansas
Fayetteville, AR, USSkills
- Financial Advisement
- Risk Mitigation Strategies
- Operation and Information Security
- Project Management
- Sales and Marketing
- Business Planning
- Guest Engagement
- Sales expertise
- Exceptional customer service
- Positive and professional
Certification
Cyber Security Certification
Timeline
Universal Banker
Lamar National Bank
02.2023 - 10.2023
IT Specialist
Lamar National Bank
02.2023 - 10.2023
Server and Bartender
Chili's Bar And Grill
02.2021 - Current
Manager
Smoothie King
05.2019 - 03.2021
Some College (No Degree) - Business Marketing
University of Arkansas
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