Ryan Bencosme
Summary
Dynamic professional with extensive experience in customer service and team leadership, currently excelling as a Delivery Driver for SPNK Logistics. Proven track record of managing operations effectively while fostering a collaborative team environment. Exceptional communication skills and adaptability contribute to success in high-pressure situations. Proficient in Microsoft Office, enhancing productivity and operational efficiency. Eager to leverage these skills, aiming to deliver outstanding service and support to clients.
Overview
4
4
years of professional experience
Work History
Amazon Delivery Driver
SPNK Logistics
10.2024 - Current
- In the position of Amazon Delivery Driver at SPNK Logistics, responsibilities include ensuring prompt and accurate delivery of packages to customers
- This role requires effective time management and adaptability in navigating various routes to meet customer expectations
- Excellent communication skills are essential for interacting with clients and providing updates on delivery status
- Additionally, safety protocols must be adhered to while operating delivery vehicles
- Delivered packages on time, enhancing customer satisfaction and service reliability
- Managed delivery routes efficiently to optimize travel time and fuel consumption
- Communicated effectively with customers to address inquiries and resolve issues during delivery
Team Lead
Artis Pharmacy & Medical Supply
09.2023 - 10.2024
- As a Team Lead at Artis Pharmacy & Medical Supply, the role involves supervising a dedicated team to ensure operational efficiency and high-quality service delivery
- Leadership skills are utilized to motivate team members and facilitate communication between departments
- This position also requires the implementation of best practices to optimize workflow and enhance productivity
- Regular performance assessments help to identify areas for improvement and ensure team members are equipped with the necessary skills
- Supervised team operations to enhance service delivery and productivity
- Implemented training programs to develop team skills and performance
- Facilitated effective communication between departments to improve operational workflows
Brand Ambassador
Renewal by Anderson
03.2024 - 09.2024
- The role of Brand Ambassador at Renewal by Anderson involves promoting the brand and its products to potential customers
- This position requires effective communication skills and an ability to engage with diverse audiences, fostering a positive brand image
- Responsibilities include organizing promotional events and demonstrating products to enhance customer understanding
- Continuous feedback collection helps to refine marketing strategies and improve outreach efforts
- Promoted brand products effectively, increasing customer awareness and interest
- Engaged with potential customers through various promotional events
- Gathered customer feedback to inform marketing strategies and improve outreach
Sales Agent
Century 21
05.2023 - 01.2024
- Utilized customer feedback and market research to create targeted marketing campaigns
- Developed and maintained relationships with key clients
- Analyzed competitor pricing and market trends to develop competitive pricing strategies
- Licensed Real Estate Salesperson
Sales Associate
H&M
10.2021 - 12.2022
- Analyzed customer feedback and suggested strategies for improving customer experience
- Trained and mentored new staff members on product knowledge and customer service
Intern
New York Presbyterian
06.2021 - 08.2021
- Maintained an organized filing system for the office, resulting in improved efficiency and accuracy
- Developed a presentation outlining key findings in a project, leading to a successful completion
Education
HS Diploma -
Grover Cleveland Highschool
06.2021
Skills
- Customer Service
- Team Leadership
- Time Management
- Effective Communication
- Operational Efficiency
- Adaptability
- Workflow Optimization
- Feedback Collection
Timeline
Amazon Delivery Driver
SPNK Logistics
10.2024 - Current
Brand Ambassador
Renewal by Anderson
03.2024 - 09.2024
Team Lead
Artis Pharmacy & Medical Supply
09.2023 - 10.2024
Sales Agent
Century 21
05.2023 - 01.2024
Sales Associate
H&M
10.2021 - 12.2022
Intern
New York Presbyterian
06.2021 - 08.2021
HS Diploma -
Grover Cleveland Highschool
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