Ryan Cannon

• Managed customer accounts to secure customer satisfaction and repeat business.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Developed and implemented sales strategies to increase profits.
• Used customer insights to develop innovative sales strategies to increase sales.

At this job, I fixed multiple machines that produced baby formula, packaged the formula, palletized the formula, and wrapped the formula. There were electrical and mechanical issues that required solutions. I was responsible for those solutions.

• Used Microsoft Office to develop documents and spreadsheets for specific analyses.
• Completed mathematical calculations to assess research and testing results properly.
• Assisted with engineering projects that supported company business goals.
• Gathered relevant data from various sources and developed comprehensive reports for leadership review.

• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Stocked shelves, racks and cases with new or transferred merchandise.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Followed orders precisely for correct items, sizes and quantities.
• Stocked designated items on shelves, end caps and displays.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.