Ryan Carpenter
Dorchester,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Securitas Security Services USA
Boston, MA
04.2022 - 08.2023
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Collaborated with other departments to coordinate workflow processes between teams.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Head of Security
West End Johnnies
Boston , MA
06.2021 - 01.2022
- Monitored staff activities to ensure compliance with organizational security protocols.
- Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Patrolled crowds during events to preserve order and promote security.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Concrete Cutter
American concrete cutting
Wakefield, MA
07.2019 - 02.2021
- Performed maintenance on tools and equipment according to manufacturer specifications.
- Set up work areas with necessary safety devices and materials.
- Kept records of all cuts made during a job.
- Measured, marked, and cut out patterns on concrete surfaces using hand-held power saws.
- Ensured that all cuts were accurate by double checking measurements with rulers or measuring tapes.
- Cleaned up debris after each job was completed.
- Communicated effectively with co-workers regarding tasks assigned for the day.
0311 Infantry Rifleman
United States Marine Corps
Twentynine Palms, CA
08.2015 - 08.2019
- Maintained and operated infantry weapons systems such as M4 carbine rifles, M203 grenade launchers, and M249 Squad Automatic Weapons.
- Assisted in the preparation of defensive positions for combat operations.
- Provided protection for convoys, outposts, observation posts, and other designated personnel or facilities.
- Utilized night vision devices to conduct surveillance operations at night.
- Communicated effectively with team members using hand signals, radio communications equipment, and other methods as necessary.
- Interpreted maps accurately for navigation purposes during long marches or patrol movements.
- Responded to emergency situations quickly, delivered effective remediation and worked efficiently with team members in fast-paced, dangerous and intense environments.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
Education
Bachelor of Arts - Human Services
University of Massachusetts - Boston
Boston, MA12.2025
Associate of Science - Fire Science
Bunker Hill Community College
Charlestown, MA12.2022
High School Diploma -
Woburn High School
Woburn, MA06.2015
Skills
- Business Development
- Strategic Planning
- Schedule Development
- Inventory Control
- Processes and Procedures
- Negotiation
- Goal-Oriented
- Staff Discipline
- Policy Enforcement
- Inventory Oversight
- Training and Mentoring
- Process Monitoring and Improvement
- Operations Management
Accomplishments
- Good conduct medal, Inherent resolve campaign medal, National defense service medal, Global war on terrorism medal, Sea service deployment ribbon (2), Expert rifle qualification badge
Certification
- Advanced IAHSS Certified
Timeline
Supervisor
Securitas Security Services USA
04.2022 - 08.2023
Head of Security
West End Johnnies
06.2021 - 01.2022
Concrete Cutter
American concrete cutting
07.2019 - 02.2021
0311 Infantry Rifleman
United States Marine Corps
08.2015 - 08.2019
Bachelor of Arts - Human Services
University of Massachusetts - Boston
Associate of Science - Fire Science
Bunker Hill Community College
High School Diploma -
Woburn High School
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