Ryan Chavez
Victorville,CA
Summary
Dynamic professional with extensive experience at Starbucks Coffee Company, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and promote a positive atmosphere. Skilled in inventory management and problem-solving, effectively training new staff while ensuring compliance and smooth operations during peak hours.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
Hesperia, CA
10.2023 - Current
- Delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures.
- Managed Inventory using IMS
- Enforced company policies and regulations with employees.
- Optimized resource management and staff allocation to ensure seamless operations during peak hours.
- Trained new partners and new shift supervisors.
Barista
STARBUCKS COFFEE COMPANY
Hesperia, CA
11.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Compliance Manager
BMG Ventures
Adelanto, CA
06.2020 - 11.2022
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
- Communicated with management to ensure compliance with state laws and regulations
- Helped with bookkeeping practices.
Barista
STARBUCKS COFFEE COMPANY
Hesperia, CA
09.2015 - 05.2020
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workspace to ensure efficient operation during peak hours.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Trained new team members on beverage preparation techniques and operational procedures.
Education
High School Diploma -
Sultana High School
Hesperia, CASkills
- Time management
- Friendly and outgoing
- Problem-solving
- Team leadership
- Adaptive and creative
- Decision-making
- Inventory management
- Positive and professional
- Customer service
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
10.2023 - Current
Barista
STARBUCKS COFFEE COMPANY
11.2022 - Current
Compliance Manager
BMG Ventures
06.2020 - 11.2022
Barista
STARBUCKS COFFEE COMPANY
09.2015 - 05.2020
High School Diploma -
Sultana High School