Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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RYAN DAVIS

Jacksonville,FL

Summary

Over the last eight years, they cultivated effective leadership habits, including guiding, mentoring, and training 37 subordinates for their own leadership roles. Time in the service has allowed continuous improvement of critical thinking, problem-solving, and mental agility, granting fortitude to perform well under high stress and hazardous conditions. Has a broad knowledge base regarding many aspects and technical skills that would make them an asset to any department.

ACCOMPLISHMENTS: Fulfilled the role of Senior Healthcare Supervisor for 13 months, effectively managing 23 subordinates and ten providers across seven departments in support of 4,500 personnel over 11,000 appointments. Managed multiple Company media pages for three years, leading to a pronounced involvement in the local community through events and volunteer opportunities and understanding for families of current events within the organization. Led a team of 31 analysts for one year in hazardous conditions supporting approximately 500 operations in terrestrial and aerial aspects while consolidating output data to determine inefficiencies and duplicate efforts to better support field agents. Knowledgeable Social Media Manager experienced in executing social media strategies across multiple platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed engagement, acquisition, and retention targets.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Social Media Manager

Game Master's Stash
07.2022 - Current
  • Increased customer engagement from .08% to 5% through social media by implementing strategies involving media types underutilized by veteran staff.
  • Developed more than 75 unique marketing content pieces such as blogs, promotional materials, and advertisements for social media.
  • Monitored online benchmarks of the company's brand to engage with users on competing platforms; strengthening customer relationships throughout the community.
  • Analyzed and reported social media and online marketing campaign results to include keyword relevance in order to renew growth.

Treatment Supervisor

Army
09.2021 - 01.2023
  • Implemented successful healthcare program through professionalism, quality of care, and patient satisfaction in remote and austere conditions for 2,500 personnel
  • Collaborated with seven outside organizations to confirm timely and effective assistance for 1,000 personnel
  • Devised and introduced two initiatives and projects to maintain or improve existing facilities, allowing for maximization of transport and evacuation to increase in efficacy of 10%
  • Created customized care plans, working with senior field hospital staff and four organizations to assess and meet individual needs in 8 austere locations.

Public Affairs Officer

Army
12.2019 - 01.2023
  • Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging articles to range of industry publications
  • Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring media
  • Prepared weekly activity reports to alleviate stress of civilian family members to promote understanding of duties and rotations of training
  • Produced and distributed internal and external communications.

Clinic Supervisor

Army
08.2020 - 09.2021
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction
  • Performed patient assessments and contributed to development of interdisciplinary care plans.

Victim Advocate

Army
12.2019 - 09.2020
  • Supported victims, family members and witnesses through law enforcement, healthcare, and social services
  • Spearheaded awareness through public speaking to community and business groups
  • Constructed referral list of agencies and community resources for victims' to provide aftercare services
  • Accompanied clients to court to clarify processes and procedures.

Administration Manager

Army
07.2018 - 12.2019
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources
  • Learned and applied preferred systems for scheduling current and future operations and training opportunities for multiple teams
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
  • Oversaw corporate events designed to connect and support employees at work and outside of work.

Intelligence and Surveillance Chief

Army
07.2017 - 07.2018
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success
  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Handled administrative requirements, maintained records and submitted operational reports
  • Conducted and oversaw interrogations, briefings and debriefings.

Signals Intelligence Analyst

Army
09.2016 - 07.2017
  • Trained in small arms, anti-armor and indirect fire weapons
  • Communicated with higher-ranking members of four branches and shared information with company
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute
  • Served in on-call capacity for last-minute or late-night taskings from leadership.

Precision Geolocation Operator

Aerial, Army
09.2015 - 09.2016
  • Organized and completed routine charter routes, as well as paths requested by customers
  • Kept passengers and crew members safe by applying advanced skills and in-depth operational knowledge
  • Performed accurate calculations of plane loads and fuel needs
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Education

American Public University System

Skills

  • Service Rates Establishment
  • Interdepartmental Functions
  • Coordination
  • Budget Planning
  • Operational Records Maintenance
  • Employee Supervision
  • Risk Management
  • Critical Thinking
  • Employee Work Scheduling and Performance Evaluations
  • Verbal and Written Communication
  • Social Media Engagement
  • Market Research, Analytics, and Reporting

Accomplishments

  • Certified Master Black Belt, Lean Six Sigma - 2016
  • Licensed National Registry of Emergency Medical Technicians - 2021
  • Licensed Basic Life Saver – 2021

Timeline

Social Media Manager

Game Master's Stash
07.2022 - Current

Treatment Supervisor

Army
09.2021 - 01.2023

Clinic Supervisor

Army
08.2020 - 09.2021

Public Affairs Officer

Army
12.2019 - 01.2023

Victim Advocate

Army
12.2019 - 09.2020

Administration Manager

Army
07.2018 - 12.2019

Intelligence and Surveillance Chief

Army
07.2017 - 07.2018

Signals Intelligence Analyst

Army
09.2016 - 07.2017

Precision Geolocation Operator

Aerial, Army
09.2015 - 09.2016

American Public University System
RYAN DAVIS