Ryan Dillon
Ottawa,IL
Summary
Dedicated and skilled individual with extensive experience managing a large team resulting in proven results in search of position that allows me to apply my leadership, management, organizational and communication skills.
Professional dispatch leader with robust experience in logistics and operations management. Skilled in optimizing routes, managing teams, and ensuring efficient delivery schedules. Strong focus on team collaboration, dependable in adapting to changing needs, and results-driven. Known for effective communication, problem-solving, and organizational skills essential for high-stakes environments.
Overview
11
11
years of professional experience
Work History
Dispatch Manager
Breckenridge Trucking Inc.
Wenona, IL
01.2023 - Current
- Coordinated daily dispatch operations to optimize route efficiency and minimize delays.
- Managed communication between drivers and customers, ensuring timely updates on deliveries.
- Implemented scheduling software to streamline dispatch processes and improve response times.
- Trained and mentored new dispatch staff on operational procedures and best practices.
- Developed strategies for resource allocation, enhancing fleet utilization and reducing costs.
- Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
- Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
Dispatch Manager
Texas Freight Services
10.2021 - 01.2023
- Dispatch accurate and appropriate information to 40+ Field Service Technicians using a computer-based dispatch system (McLeod) and/or via phone, messaging, or email.
- Assigned respective Field Service Technicians to achieve maximum productivity.
- Reviewed final day, next day against previous patterns and trends and work with Field Operations Manager to determine optimal staffing needed to achieve desired results over a longterm view.
- The Ability to work under stressful conditions.
Team Leader
Wal-Mart Distribution Center
08.2019 - 10.2021
- Lead team of 50 associates in a highly productive and challenging distribution environment.
- Achieving 99.4% overall production rate.
- Highly skilled in all facets of distribution processes, problem solving, equipment operation, trailer spotting and WMS usage.
Downstream TECHNICIAN
Advanced Drainage Systems
06.2019 - 08.2019
- Equipment operator and QC Technician.
Forklift Operator/Order FULFILLER
Ace Hardware
04.2017 - 06.2019
- Operate forklift, fill orders and maintained heavy equipment.
Auto Detail TECHNICIAN
Route 6 Pro Wash
11.2014 - 04.2017
- Detailed cars, painted engine components, performed vehicles inspections.
Education
Computer ENGINEERING -
Illinois Valley Community College
05-2017
GRADUATE -
Ottawa Township High School
05-2015
Skills
- Team leadership
- WMS - Order Fulfillment
- Equipment Operation
- MS Word/ Excel
- Process Improvement
- Workflow planning
- Route planning
- DOT compliance
- Staff training and development
Timeline
Dispatch Manager
Breckenridge Trucking Inc.
01.2023 - Current
Dispatch Manager
Texas Freight Services
10.2021 - 01.2023
Team Leader
Wal-Mart Distribution Center
08.2019 - 10.2021
Downstream TECHNICIAN
Advanced Drainage Systems
06.2019 - 08.2019
Forklift Operator/Order FULFILLER
Ace Hardware
04.2017 - 06.2019
Auto Detail TECHNICIAN
Route 6 Pro Wash
11.2014 - 04.2017
GRADUATE -
Ottawa Township High School
Computer ENGINEERING -
Illinois Valley Community College