Ryan Donoho
Brooklyn,NY
Summary
Experienced in managing teams and ensuring smooth operations in various environments. Demonstrated success in problem-solving and resolving customer issues to ensure satisfaction. Proficient in multitasking and prioritizing tasks to meet deadlines while maintaining attention to detail. Possesses strong leadership skills and a positive and approachable demeanor, fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Front of House Manager
The Belcourt Theatre
Nashville, TN
08.2016 - 12.2024
- Coordinate front of house staff through recruitment, training, evaluation and delegation of duties as necessary
- Ensure the safety of patrons, volunteers and staff through the proper implementation and enforcement of safety procedures
- Prepare nightly reports including financial, incident, patron feedback, inventory, and daily operations
- Execute events, set up for special screenings, concerts and rentals alongside operations director, facilities and projection director, technical director and projection staff
- Report any malfunctions and safety concerns in the lobby and theaters to facilities director & tech director
- Ensure marketing and advertising quality through brochures and posters in lobby and outside poster boxes
- Actively participate in the ongoing improvement of the theater's operation by vigilantly monitoring the customer experience and making recommendations on operational improvements
- Maintain cleanliness of all public areas during theater operating hours.
Cashier
Whole Foods Market
Nashville, TN
03.2015 - 08.2016
Cashier
Bang Candy Company
Nashville, TN
02.2014 - 03.2016
Education
High School Diploma -
Nashville School of the Arts
Nashville, TN06.2014
Skills
- Guest Relations
- Conflict Resolution
- Staff Management
- Hiring
Timeline
Front of House Manager
The Belcourt Theatre
08.2016 - 12.2024
Cashier
Whole Foods Market
03.2015 - 08.2016
Cashier
Bang Candy Company
02.2014 - 03.2016
High School Diploma -
Nashville School of the Arts