Ryan Fischer
Indianapolis,IN
Summary
Skilled Field Service Representative with a proven track record at Solar Turbines, adept in equipment troubleshooting and technical communication. Excelled in cross-functional coordination and problem-solving, enhancing system reliability and efficiency. Trained new employees, ensuring adherence to safety and quality standards. Achievements include significant improvements in service call efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Field Service Representative
Solar Turbines
Indianapolis, IN
07.2023 - Current
- Performed regular maintenance and repairs to customer equipment.
- Provided technical support and troubleshooting assistance to customers in the field.
- Utilized diagnostic tools to identify problems with customer equipment.
- Prepared detailed service reports for each job assignment.
- Resolved customer complaints quickly and professionally.
- Investigated complex technical issues and provided appropriate solutions.
- Ensured compliance with company policies, procedures, and safety standards.
- Provided on-site training for new employees as required.
- Adhered to established quality control guidelines during all repair work.
- Monitored inventory levels of parts used in field service operations.
- Traveled regularly between assigned locations as needed for service calls.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
Gas Turbine Systems Technician
US Navy
Norfolk, VA
03.2013 - 08.2023
- Troubleshot and repaired mechanical issues with turbines, including bearings, shafts, and rotors.
- Calibrated sensors and instruments used for monitoring turbine performance.
- Assisted in the installation of new turbine systems according to manufacturer specifications.
- Maintained detailed records of all repairs and maintenance conducted on turbine systems.
- Assisted with the development of safety protocols for working around high-powered gas turbines.
- Trained personnel on proper use of safety equipment when working around gas turbines.
- Provided technical guidance to operators regarding safe operating practices for gas turbines.
Education
High School Diploma -
Warren Central Highschool
Indianapolis, IN05-2012
Skills
- Performance monitoring
- Cross-functional coordination
- Parts replacements
- Service Calls
- Service Documentation
- Schedule Management
- Electrical systems knowledge
- System overhauls
- Installation coordination
- System Installation
- Equipment Troubleshooting
- Technical communication
- Attention to Detail
- Troubleshooting and diagnostics
- Problem-solving abilities
Timeline
Field Service Representative
Solar Turbines
07.2023 - Current
Gas Turbine Systems Technician
US Navy
03.2013 - 08.2023
High School Diploma -
Warren Central Highschool
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