Ryan Graves
Denver,NC
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Subway
05.2024 - 08.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Streamlined sandwich-making process to reduce wait times for customers.
- Trained new employees in sandwich preparation and customer service excellence, raising team performance.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Prepared salads, soups and sandwiches for customers.
Sandwich Artist
Subway
06.2022 - 08.2023
Sandwich Artist
Subway
01.2023 - 05.2023
Crew Member
Smoothie King
10.2020 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
BBA - Economics And Business Double Major
Randolph College
Lynchburg, VA05-2026
High School Diploma -
David W. Butler High School
Matthews, NC06-2022
Skills
- Customer service
- Leadership, Teamwork and Collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Cash handling proficiency
- Multitasking and prioritizing
- Attention to detail
- Dependable and honest
- Patience and empathy
- Optimistic Mindset
Languages
Spanish
Professional Working
Timeline
Sandwich Artist
Subway
05.2024 - 08.2024
Sandwich Artist
Subway
01.2023 - 05.2023
Sandwich Artist
Subway
06.2022 - 08.2023
Crew Member
Smoothie King
10.2020 - 08.2021
BBA - Economics And Business Double Major
Randolph College
High School Diploma -
David W. Butler High School