Ryan Grizzard
Phoenix,AZ
Summary
Proactive and versatile professional with dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Brings value through the ability to effectively identify opportunities and excel in successful communication. Focused on supporting team goals and achieving positive results.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Lead Development Representative
TTEC
Tempe
03.2026 - Current
- Engaged with businesses to drive sales by recommending tailored solutions from a comprehensive suite for small to mid-market businesses.
- Collaborate with business professionals to assess their needs and recommend tailored solutions.
- Assessed B2B customer needs through consultative conversations to identify suitable solutions.
- Apply business acumen and sales expertise to address those needs by articulating tailored solutions
- Negotiated with sophisticated customers to close larger deals through consultative written communication.
Service Coordinator
Harmon Electric and Solar
Phoenix
11.2024 - 12.2025
- Coordinated scheduling of appointments and service requests for customers and staff
- Explained options to customers, resolving problems and generating effective solutions
- Maintained accurate records of service and work orders, dispatch logs, and customer requests
Production Team Lead
JA Solar
Phoenix
07.2024 - 11.2024
- Oversaw assembly line operations, maintaining quality control throughout production process
- Led team in production of solar panels, ensuring adherence to quality standards
- Provided feedback and guidance to team members, enhancing collaboration and skill development
Project Coordinator
RDH Environmental Services LLC
Phoenix
11.2022 - 01.2024
- Monitored wastewater flow, sample results, and meter calibrations for 100+ clients, ensuring adherence to environmental standards
- Generated compliance reports for clients, facilitating alignment with city regulations
- Coordinated and tracked compliance service jobs, ensuring timely completion and regulatory adherence
- Monitored 100+ clients' wastewater flow, sample results, and meter calibrations
Crew Line Adjuster
Mesa Airlines
Phoenix
08.2022 - 11.2022
- Monitored and ensured adherence to FAA Flight/Duty regulations for crew members, promoting safety and compliance
- Adjusted crew schedules to meet FAA and contractual limitations, enhancing operational reliability
- Acted as the primary contact for crew members regarding scheduling issues and legal matters.
Production Operator
West Pharmaceutical Services
Scottsdale
12.2021 - 06.2022
- Operated and maintained production equipment while adhering to safety protocols, promoting workplace safety
- Inspected and assembled parts to meet quality specifications, ensuring product integrity
- Verified product packaging and labeling for compliance with quality standards
Account Manager/Sales Rep
Waste Management
Phoenix
02.2019 - 04.2021
- Engaged business owners and management companies to identify tailored service solutions
- Developed solutions to help customers proceed with the correct service levels
- Discussed pricing and level of service to maintain positive business relationship
- Built reputable relationships with customers generating positive rapport
- Reached out to business owners and management companies to explore tailored service solutions
- Managed documentation and service agreements to generate revenue
- Cultivated strong relationships with customers to enhance satisfaction and loyalty
Education
Bachelor of Arts - Environmental Studies
DePauw University
Greencastle, IN 08.2014 - 05.2018
Skills
- Sales strategy
- Account management
- Client relationship management
- Negotiation strategies
- CRM software
- Effective communication
- Problem solving
- Conflict resolution
- Attention to detail
- Time management
Timeline
Lead Development Representative
TTEC
03.2026 - Current
Service Coordinator
Harmon Electric and Solar
11.2024 - 12.2025
Production Team Lead
JA Solar
07.2024 - 11.2024
Project Coordinator
RDH Environmental Services LLC
11.2022 - 01.2024
Crew Line Adjuster
Mesa Airlines
08.2022 - 11.2022
Production Operator
West Pharmaceutical Services
12.2021 - 06.2022
Account Manager/Sales Rep
Waste Management
02.2019 - 04.2021
Bachelor of Arts - Environmental Studies
DePauw University
08.2014 - 05.2018