Ryan Gutowski
Harahan,LA
Summary
Dedicated professional with a strong background in psychology, biology, and customer service, currently pursuing a master’s in counseling with a concentration in school counseling. Eager to leverage my counseling education and extensive management experience to make a positive impact in a school counseling role.
Overview
15
15
years of professional experience
Work History
Assistant General Manager
Theo’s Pizza
03.2016 - Current
- Oversee daily operations to ensure smooth functioning, high standards of customer service, and efficiency
- Train, supervise, and mentor a team of employees, improving team cohesion and morale
- Skilled in delegation, task prioritization, and conflict resolution, leading to improved team performance and reduced turnover
- Handle customer inquiries and resolve complaints, maintaining a high level of customer satisfaction
- Skills: Counseling & Communication: Active listening, conflict resolution, empathetic engagement
- Management: Employee training, delegation, leadership, performance management
- Technical Skills: Microsoft Office Suite (powerpoint, word, excel, etc.)
- Customer Service: Client relations, problem-solving, high adaptability
Manager
Rotolos
04.2010 - 03.2016
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Master of Arts - Counseling, Concentration: School Counseling
Marshall University
07-2026
Bachelor of Science - Psychology
Louisiana State University of Alexandria
07-2023
Associate of Arts - General Studies, Concentration : Biology
Delgado Community College
12-2017
EMT Basic Certification -
Delgado Community College
05-2015
Skills
- Active listening
- Conflict resolution
- Empathetic engagement
- Employee training
- Delegation
- Leadership
- Performance management
- Microsoft Office Suite
- Client relations
- Problem-solving
- High adaptability
Timeline
Assistant General Manager
Theo’s Pizza
03.2016 - Current
Manager
Rotolos
04.2010 - 03.2016
Master of Arts - Counseling, Concentration: School Counseling
Marshall University
Bachelor of Science - Psychology
Louisiana State University of Alexandria
Associate of Arts - General Studies, Concentration : Biology
Delgado Community College
EMT Basic Certification -
Delgado Community College
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