Safety-conscious professional skilled in maintenance and repairs, with a strong emphasis on attention to detail. Successfully collaborated with teams to streamline service processes, ensuring high-quality service delivery and customer engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Advisor
Milford Chrysler Jeep Dodge Ram
Milford, PA
01.2025 - 03.2026
Educated customers on service products and promotions, driving increased customer engagement and satisfaction.
Led team training sessions on best practices for customer interaction and service processes.
Service Advisor
Abeloff Buick Gmc
Stroudsburg, PA
01.2024 - 12.2024
Delivered exceptional customer service while addressing inquiries and resolving concerns efficiently.
Coordinated service appointments, optimizing scheduling to enhance workflow and minimize downtime.
Assisted technicians in diagnosing vehicle issues, ensuring accurate communication of customer needs.
Managed parts inventory, maintaining accurate records to support timely service completion.
Mechanic
Motion Kia
Budd Lake, NJ
10.2021 - 12.2023
Diagnosed and repaired mechanical issues on various vehicle models to ensure optimal performance.
Conducted routine maintenance checks and services, enhancing vehicle reliability for customers.
Utilized diagnostic tools and software to identify malfunctions and streamline repair processes.
Collaborated with team members to improve workflow efficiency in service department operations.
Retail Worker
Tractor Supply Company
Flanders, NJ
08.2019 - 09.2020
Assisted customers with product selection and inquiries to enhance shopping experience.
Operated point-of-sale systems efficiently to process transactions accurately.
Maintained store inventory through regular stock checks and organization.
Collaborated with team members to ensure optimal merchandise presentation on sales floor.
Laborer
Mount Olive High School
Mount Olive, NJ
06.2018 - 08.2019
Operated hand tools and equipment to complete maintenance tasks efficiently.
Assisted in setup and breakdown of school events, ensuring proper arrangement of facilities.
Maintained cleanliness of school grounds, adhering to safety protocols and standards.
Collaborated with team members to execute projects, fostering a cooperative work environment.
Education
CDL Class A - CDL
160 Driving Academy
Tannersville, PA
04-2026
Certificate of Technical Studies - Automotive - Automotive Technician
Morris County VoTech
Denville, NJ
09-2018
High School Diploma -
Mount Olive High School
Mount Olive, NJ
06-2017
Skills
Troubleshooting skills
Maintenance and repairs
Hand and power tools
Attention to detail
Safety awareness
Heavy lifting
Physical strength
Safe vehicle operation
Vehicle unloading and loading
Equipment maintenance
Residential construction
Class A commercial Driver's license
Safe driving
DOT compliance
Certification
Licensed Class A CDL Driver - 03/02/26-04/21/26
CST - Certified Service Technician- B Technician
Timeline
Service Advisor
Milford Chrysler Jeep Dodge Ram
01.2025 - 03.2026
Service Advisor
Abeloff Buick Gmc
01.2024 - 12.2024
Mechanic
Motion Kia
10.2021 - 12.2023
Retail Worker
Tractor Supply Company
08.2019 - 09.2020
Laborer
Mount Olive High School
06.2018 - 08.2019
CDL Class A - CDL
160 Driving Academy
Certificate of Technical Studies - Automotive - Automotive Technician