Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Manager
Trader Joe’s
Phoenix, AZ
05.2007 - 04.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bar Manager
Pita Paradise
Phoenix, AZ
11.2006 - 08.2007
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Head of Security
Chambers Bohemian Whiskey Lounge
Phoenix, AZ
10.2023 - 04.2024
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Conducted regular patrols of facility to detect and deter security threats.
Responded swiftly to security incidents and effectively resolved security issues.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Managed security policies and procedures to promote safety and security of personnel and assets.