Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Janssen

Harlingen,TX

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Talented Owner with excellent marketing, customer service, and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in an organization. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Owner

Craig's Furniture
10.2010 - Current
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

General Manager

Craig's Furniture
01.2007 - 09.2010
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Supervised the creation of exciting merchandise displays to catch the attention of store customers.

Warehouse Manager

Craig's Furniture
07.2000 - 12.2006
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of the warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Built a motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Developed and maintained a knowledgeable and productive team of employees.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.

Education

No Degree - Agricultural Development

Texas A&M University
College Station, TX

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
04.2025

Skills

  • Business Management
  • Budget Administration
  • Labor Relations
  • Regulatory Compliance
  • KPI Management
  • Financial Management
  • Human Resource Management
  • Business Planning
  • Marketing
  • Strategic Planning
  • Operations Management
  • Project Management

Timeline

Owner

Craig's Furniture
10.2010 - Current

General Manager

Craig's Furniture
01.2007 - 09.2010

Warehouse Manager

Craig's Furniture
07.2000 - 12.2006

No Degree - Agricultural Development

Texas A&M University

Bachelor of Science - Business

University of Phoenix
Ryan Janssen