Ryan Johnson
Cypress,TX
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Samuel Slater's Restaurant
Webster, MA
05.2024 - 09.2026
- Resolved guest concerns professionally, maintaining service quality and satisfaction.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported team members during peak service by prioritizing tasks and maintaining smooth workflow.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Red Robin
Millbury, MA
08.2023 - 05.2024
- Greeted guests promptly and delivered attentive table service in fast-paced dining environment.
- Recorded orders accurately and coordinated with kitchen staff to ensure timely service.
- Presented menu recommendations and described specials to support informed guest selections.
- Monitored dining room needs and refilled beverages without disrupting guest experience.
Dishwasher
Charlie's Diner
Spencer Ma
01.2022 - 08.2023
- Cleared, washed, and stacked plates, dining utensils, and trays efficiently to maintain service flow.
- Maintained clean, dry work area to reduce risk of incidents and ensure safety standards.
- Delivered washed dishes to various stations throughout the restaurant to help team stay productive and focused on customer needs.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
CAD Operator
Priority Fire Security
Clinton, Ma
06.2021 - 01.2022
- Supported the project team in design process to update details of each project.
- Modified designs to correct operating deficiencies and reduce production problems.
- Adjusted designs to resolve operating deficiencies and minimize production issues.
Cashier
Stop And Shop Supermarkets
Sturbridge, MA
11.2020 - 06.2021
- Welcomed customers, assessed needs to provide tailored service.
- Operated cash register for cash, check, and credit card transactions, ensuring high accuracy in all transactions.
- Counted and verified cash in drawers to ensure accurate financial reporting. in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
Server
Spencer Country Inn
Spencer, Ma
05.2019 - 03.2020
- Implemented health and safety protocols to ensure safe and sanitary environments for customers and staff.
- Utilized extensive menu knowledge to effectively address customer inquiries about sourcing, ingredients, and cooking methods.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised setup of banquet food stations and coordinated service across multiple dining areas to enhance customer experience.
Education
High School Diploma -
Bay Path Regional Vocational Technical High School
Charlton, MA05-2019
Skills
- Table Setup
- Service Efficiency
- Dish Presentation
- Kitchen Safety
- Menu Promotion
- Food safety
- Guest engagement
- Customer service excellence
- Stack Clean Dishes
- Kitchen Equipment Use
- Performance Improvement
- Strong work ethic
Timeline
Server
Samuel Slater's Restaurant
05.2024 - 09.2026
Server
Red Robin
08.2023 - 05.2024
Dishwasher
Charlie's Diner
01.2022 - 08.2023
CAD Operator
Priority Fire Security
06.2021 - 01.2022
Cashier
Stop And Shop Supermarkets
11.2020 - 06.2021
Server
Spencer Country Inn
05.2019 - 03.2020
High School Diploma -
Bay Path Regional Vocational Technical High School