Summary
Overview
Work History
Skills
Websites
Timeline
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Ryan Jones

Spring,TX

Summary

Accomplished and strategy-driven leader with experience in driving sales, operational efficiency, and customer experience. Energetic sales representative offering demonstrated success identifying prospects and converting leads into customers. Adept at creating and executing business strategies to enhance guest services and improve bottom-line profitability. Strong leadership abilities, managing staff training and development to maintain high standards of service and efficiency. Experienced in analysing market trends and competitor activities to identify growth opportunities. Refined communicator with the ability to establish robust professional relations with clients, staff members, and seniors. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

14
14
years of professional experience

Work History

Store Manager

Texas Star Grill Shop
01.2022 - Current
  • Manage and streamlined end-to-end store operations, including managing staff, driving sales, and ensuring an exceptional customer experience
  • Recruit, hire, and train retail staff with focus on refining service delivery standards
  • Develop and implement sales strategies to achieve revenue and profitability targets
  • Maximized customer satisfaction levels by maintaining a welcoming and customer-focused environment and proactively resolving customer inquiries, concerns, and complaints
  • Increased sales by collaborating with marketing teams to execute promotions, events, and advertising efforts
  • Maintained healthy stock level of required resources by coordinating with vendors
  • Enforced safety protocols to ensure the well-being of employees and customers

General Manager of Outdoor Kitchen & Appliances Sales

BBQ Grill People
01.2020 - 01.2022
  • Delivered comprehensive sales support by expertly explaining product features and offering guidance on product care
  • Established and maintained exceptional customer experiences throughout the entire sales process
  • Devised and rolled out sales strategies to achieve revenue and profit targets
  • Collaborated effectively with vendors to maintain optimal inventory levels and fulfill special orders promptly
  • Cultivated positive and enduring business relationships, ensuring repeat business and customer loyalty
  • Acquired self-taught expertise in store management and sales techniques
  • Drove the success and growth of our outdoor kitchen and appliances division
  • Accomplished all significant challenges that emerged due to COVID-19 pandemic
  • Kept abreast of industry trends and product knowledge related to outdoor kitchens and appliances
  • Achieved an impressive 15% sales increase, surpassing $100K in monthly sales within the first month
  • Commended by senior management for boosting profitability and high sales figures despite slower processing times, showcasing resilience and adaptability

Deputy Sheriff: FTO

Montgomery County Sheriff's Office
10.2011 - 10.2019
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.

Skills

  • Strategic Planning & Analysis
  • Team Building & Leadership
  • Sales & Revenue Growth
  • Exceptional Customer Service
  • Inventory Management
  • Operations Management

Timeline

Store Manager

Texas Star Grill Shop
01.2022 - Current

General Manager of Outdoor Kitchen & Appliances Sales

BBQ Grill People
01.2020 - 01.2022

Deputy Sheriff: FTO

Montgomery County Sheriff's Office
10.2011 - 10.2019

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Ryan Jones