Ryan Kalfus
Las Vegas
Summary
Dynamic and versatile hospitality professional with a proven track record at Claim Jumper and Beachcomer, adept in order management and guest engagement. Excelled in roles from server to host, enhancing guest experiences by following and knowing when to modify the steps of service. Known for supporting team members and upselling when appropriate, consistently elevating dining experiences in both high-volume and fine dining settings.
Overview
6
6
years of professional experience
Work History
Server
Beachcomber
09.2021 - 08.2024
- Experienced with Aloha, Toast, and Revel POS systems
- Served special prefixed menus for Valentines day, Mothers day, etc.
- Well versed in the sequence of proper service with a focus on maximizing the guests experience
- Large party experience (25+ guests)
- Prepared and presented wine services on a nightly basis
- Ran food and drinks to coworkers tables in order to maintain an excellent guest experience
Server/Bartender/Expo/Host/Busser
Claim Jumper
12.2018 - 09.2021
- Started as a busser and worked my way up to serving and bartending (last 1.5 years was serving exclusively)
- While a busser I had BOH cleaning duties, prepped our salad bar, maintained the cleanliness of the FOH, and bussed tables while helping out servers
- While a host I sat parties of guests, gave quote times, did takeout orders, and gave the guests a warm welcome to the restaurant
- While an Expo I communicated with the chefs, plated and garnished food, ran food, and made sure the operation was running smoothly
- Serving and Bartending went hand in and hand, I made drinks for the restaurant, gave the guests a great experience, completed and assigned sidework to other servers and bartenders, as well as other standard serving/bartending duties
Education
Bachelor of Science - Finance
Cal State Fullerton
Fullerton, CA07.2024
Skills
- Order Management
- Guest Engagement
- Daily specials memorization
- Team member support
- Upselling items
- Wine service
- High-volume dining
- Low-volume fine dining
Timeline
Server
Beachcomber
09.2021 - 08.2024
Server/Bartender/Expo/Host/Busser
Claim Jumper
12.2018 - 09.2021
Bachelor of Science - Finance
Cal State Fullerton
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