Ryan Koteles
Account Manager
Olmsted Township,Oh
Summary
Award-winning Account Manager with a proven track record at TestEquity Inc, excelling in business development and strategic account sales. Leveraged technical sales expertise and negotiation skills to consistently exceed sales goals, achieving President's Club status three years in a row. Recognized for driving growth and acquiring new customers through effective use of CRM, relationship and solution selling.
Overview
6
6
years of post-secondary education
16
16
years of professional experience
Work History
Account Manager, Midwest
Tektronix
11.2024 - Current
- Serve as the primary point of contact for territory and some enterprise accounts in the Midwestern region (OH, IN, IL)
- Expanded channel partner engagement to improve account coverage and accelerate opportunity conversion.
- Develop and execute account strategies to maximize growth, customer satisfaction, and long-term partnerships
- Coordinated cross-functional support with sales, applications, and operations teams to resolve complex customer issues.
- Maintained accurate pipeline, forecast, and activity records in CRM systems for territory visibility.
- Stay current on industry trends, defense initiatives, and customer procurement processes
Account Manager
TestEquity LLC
04.2019 - Current
- President's Club awardee 2021, 2022, 2023
- Manage customer relationships within contact base and providing professional representation of the company
- Apply a continued education on our product offering to the customer experience, and work to become a prime resource through technical value and problem solving
- Apply competitive knowledge to differentiate the TestEquity solution versus other choices within the market place
- Responsible for loading all daily call activities and provide significant detail, including follow up dates and new contacts (50+ per day.) Effectively leverage internal and external resources to obtain sales goals and maintain customer satisfaction.
Strategic Account Manager, Midwest
Tektronix, Inc
04.2018 - 04.2019
- Manage Sales activity, funnel create, prospecting and growth within account base (80 accounts.) Leverage various business units and channel partners in order to gain market share and gather business intelligence
- Perform customer demonstration of equipment as requested
- Responsible for expanding the business by acquiring new accounts
- 100% High Achievers Recognition 2017-2018.
Inside Strategic Account Manager/Distribution Account Manager
Tektronix, Inc
10.2015 - 04.2019
- Responsible for qualification and assignment of leads with respective territory/Account Base
- Arrange equipment demos for customers with both local sales engineers, as well as applications team
- Utilize outbound calling and emailing techniques within assigned territories to reveal sales opportunities, deepen relationships, and increased company awareness
- Self-trained on technical aspects of company equipment including but not limited to operation, testing and applications.
Account Specialist
Newark/Element 14
10.2010 - 10.2015
- Responsible for maintaining a nationwide territory while consistently exceeding sales goals and keeping a high level of customer satisfaction
- Effectively develop strategy including but not limited to company Key performance indicators to increase account spending and gain market share from direct competitors
- Utilize outbound calling techniques to account base to uncover new opportunities and to further relationships
- Knowledge of GSA, Wide Area Workflow, DFARS and other Federal Government contracting processes
- New hire training
- Recognized for 8 consecutive quarters of growth 2014-2015.
Education
Bachelor Of Arts -
John Carroll University
University Hts, OH12-2006
Computer Science
Harvard EDX Remote learning Program
05.2020 - Current
Skills
Business Development
Customer acquisition
Effective negotiation
LinkedIn Sales Navigator
Value-based sales
Various OEM equipment & Software
Technical Sales
SalesForce
Strategic Account Sales
Microsoft Dynamics
ChatGPT
Microsoft Copilot
Birthdate
06/28/83
Timeline
Account Manager, Midwest
Tektronix
11.2024 - Current
Computer Science
Harvard EDX Remote learning Program
05.2020 - Current
Account Manager
TestEquity LLC
04.2019 - Current
Strategic Account Manager, Midwest
Tektronix, Inc
04.2018 - 04.2019
Inside Strategic Account Manager/Distribution Account Manager
Tektronix, Inc
10.2015 - 04.2019
Account Specialist
Newark/Element 14
10.2010 - 10.2015
Bachelor Of Arts -
John Carroll University